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Reveal transaction pending. Unable to complete the reclaim for the past 2 months

Open nel1cha opened this issue 7 years ago • 3 comments
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Prerequisites

If you are not suggesting a feature, you must be able to check all of the following (place an x inside the brackets to check the box). If you cannot check all of the boxes, this issue should not be reported on GitHub as it is not a bug:

  • [x] I confirm that this is an issue with the IOTA Wallet and not an exchange
  • [x] I confirm that this is an issue with the wallet, not IRI
  • [x] For pending transactions: I confirm that I have tried reattaching and promoting multiple times (check this box if your issue is not related to a pending transaction)
  • [x] I confirm that this is not an issue related to stolen/lost funds
  • [x] For private key warnings: I confirm that I am not at risk of reusing an address, or another user has verified that I am not (check this box if your issue is not related to a private key reuse)
  • [x] I confirm that this issue is present on the latest version of the wallet

Description

I have followed the process highlited here https://forum.helloiota.com/588/Help-My-IOTA-balance-is-zero-steps-to-help-you-find-your-balance-v254?PageIndex=1 and managed to have the first part done. But my Reclaim is still pending and I have changed nodes many times. I only had 2 transactions (2 adresses) on my past seed incoming from Bitfinex to my wallet. When checking here: https://gist.githubusercontent.com/cyclux/2bb05d873c4ec6115cad1d100263d489/raw/612a49e46091586957448f6606ea981ab18022e7/snapshot_validation_20171023.txt My funds are in custody of IOTA with the mention CURL_NOT_TRANSITIONED. Here is my transaction Hash: ZZEINKSUUFOQQZUWFWJCLJFPCPPWLVZTI9ATXOQRBXOIHLTNRMSPQTDSZZMKPOLXIORWRV9FAUPNA9999 Please help

Versions

[OS Version] [Wallet Version] 2.5.6

nel1cha avatar Jan 06 '18 19:01 nel1cha

Have you checked the "new seed" you provided? You might have already gotten your reclaimed funds, they should be shown in the wallet once you log in with it. If you did get some of the balance ensure that you wait for the rest otherwise the reclaim process may be affected. From what I've heard from the developers the reclaim transaction simply has to be on the Tangle, but doesn't need to confirm. However, I just reattached your transaction for your convenience

rajivshah3 avatar Jan 07 '18 02:01 rajivshah3

Hello rajivshah3, Thank you for your help. I just logged in with the new seed and my balance is still 0. Do I need to do something else? Or should i just wait? If I should wait, when should I become worried?

Cheers

nel1cha avatar Jan 07 '18 12:01 nel1cha

Hello! my IOTA easy wallet 2.5.5. sent a tool from Bitfitex. before the blue on not doshal (rushnl rlti month) in the history of WRITES the following

21/12/2017 13:57 XUZQTCQRCVDOKVGHIQCUMAJCOKYLYRFHYRUKISSMLRDCTMANKBQLYTKXTJRARCFXFMTYRI9FTIAJWELRDHQYIJTQP9 Show package Waiting, Balance 0 tell me what I do ??

RubenKir avatar Jan 11 '18 18:01 RubenKir