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dGPU driver installation failed

Open darshanhuang1 opened this issue 1 year ago • 7 comments

OS: 22.04.3 LTS, kernel default 6.5.0-41-general x86_64 When install dGPU driver following this guide (https://ipex-llm.readthedocs.io/en/latest/doc/LLM/Quickstart/install_linux_gpu.html), always encounter fail message as diagram showed. Even upgrade to 6.5.11, also failed.

MicrosoftTeams-image

darshanhuang1 avatar Jul 12 '24 01:07 darshanhuang1

Hi @darshanhuang1

We have verified this guide on kernel 6.5.0-35, could you try to use kernel 6.5.0-35? And I also tried 6.5.0-41, and I encountered problems when installing the driver.

liu-shaojun avatar Jul 12 '24 02:07 liu-shaojun

Ok. And how about 6.2 kernel? What versions have you verified?

darshanhuang1 avatar Jul 12 '24 04:07 darshanhuang1

We have verified 6.2.0-39-generic.

liu-shaojun avatar Jul 12 '24 05:07 liu-shaojun

Hi @darshanhuang1,

We followed the instructions from this guide to install the GPU driver on kernel 6.5.0-41-generic. We found that intel-i915-dkms=1.24.2.17.240301.20+i29-1 encounters the same error, but upgrading to the latest version 1.24.3.23.240419.26+i30-1 resolves the issue.

If you are still using kernel 6.5.0-41-generic, you can execute the following commands to check if you can install the latest version:

sudo apt update
sudo apt-cache policy intel-i915-dkms

If you have the older version installed, remove it first and then install the latest one. If you cannot find the latest version in the candidate list, there might be an issue with the apt source.

sudo apt purge -y intel-i915-dkms
sudo apt install -y intel-i915-dkms 

liu-shaojun avatar Jul 14 '24 01:07 liu-shaojun

yes, work on 6.5.0-41-generic, will try anoter version soon. Thanks!

darshanhuang1 avatar Jul 16 '24 03:07 darshanhuang1

Tried 6.6-intel kernel (Intel Tiber recommends kernel) but failed. Could the driver be supported on kernel 6.6?

darshanhuang1 avatar Jul 23 '24 09:07 darshanhuang1

We have currently only validated the driver on kernel versions 6.2 and 6.5. We have not yet tested it on kernel 6.6, so we are unable to confirm its compatibility with that version at this time.

liu-shaojun avatar Jul 24 '24 02:07 liu-shaojun