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Change email address associated with Sourcery.ai account

Open Apacelus opened this issue 2 years ago • 1 comments

Checklist

  • [x] This is a new feature, not a refactoring suggestion
  • [X] I have checked for this feature in the Sourcery documentation
  • [x] I have checked there are no open requests referencing the same feature

Description

Option to change email associated with sourcery.ai account

Apacelus avatar Apr 29 '23 20:04 Apacelus

Hey, Thanks for bringing this up. The ability to change the email would be a great enhancement. Unfortunately, with our current user management, it's not straightforward.

If you want to change the email address of your subscription, we suggest the following workaround:

  1. Create a new account with the new email address
  2. If you have a Pro subscription, write an email :email: to hello at sourcery.ai (cc both the old and the new email address :slightly_smiling_face: ) => We'll transfer the months of your subscription to the new account.
  3. Cancel your current account

Hope that helps.

Cheers, Reka

reka avatar May 09 '23 09:05 reka