pipedream icon indicating copy to clipboard operation
pipedream copied to clipboard

Published 20 hours ago • verified publisher icon PipedreamHQ

[BUG] Twilio - SMS reply (instant) missing vital documentation step

Open ctrlaltdylan opened this issue 3 years ago • 1 comments

Describe the bug The Twilio SMS replies trigger is missing documentation required for setup.

The user needs to set their Twilio account's Integration settings like so below:

CleanShot 2022-06-21 at 11 10 26

It appears by default replies are dropped, so even though the source is properly set up and registers a webhook, the user's Twilio settings don't forward the event.

More recent case:

https://pipedream.com/community/t/twilio-inbound-sms/2629/2

Perhaps during the webhook registration we can check for this setting? If it's set to drop all messages, then perhaps we can throw a ConfigurationError to inform the user to update their settings to defer the sender webhook?

ctrlaltdylan avatar Jun 21 '22 15:06 ctrlaltdylan

@ctrlaltdylan Can you describe step by step how to access this config screen?

Thanks, I will move this to blocked for now!

lcaresia avatar Jul 04 '22 16:07 lcaresia

This shouldn't be blocked -- @lcaresia can you tell if we're able to detect the setting Pierce mentioned?

dannyroosevelt avatar Sep 29 '22 16:09 dannyroosevelt

@dannyroosevelt I not able to find the settings!

lcaresia avatar Oct 04 '22 11:10 lcaresia

@ctrlaltdylan seems like those settings are no longer part of the Twilio's UI, can you confirm this? thanks

jcortes avatar Nov 03 '22 21:11 jcortes