h.264 transcoded livePhotoVideo not playing in the iPhone Immich app

[ndewijer]

The bug

This weekend, I transcoded all video's via the admin console. Settings: crf: 23 preset: medium codec: h264 Target Res: 1080p bitrate: 0 threads: 0

since then, videos connected to livePhotos no longer play. Normal, stand alone video's play just fine.

The livePhotoMovies work just fine via browser as well.

The OS that Immich Server is running on

unRaid 6.12.6

Version of Immich Server

v1.97.0

Version of Immich Mobile App

1.97.0 build.141

Platform with the issue

• [ ] Server
• [ ] Web
• [X] Mobile

Your docker-compose.yml content

version: "3.8"

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    restart: always
    networks:
      - dockerlan
    command: [ "start.sh", "immich" ]
    ports:
      - 2283:3001
    env_file:
      - .env
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    depends_on:
      - redis
      - database

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    deploy:  
      resources:
        limits:
          cpus: '3.00'
          memory: 5G
    networks:
      - dockerlan
    extends:
      file: hwaccel.yml
      service: hwaccel
    command: [ "start.sh", "microservices" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    networks:
      - dockerlan
    volumes:
      - ${DOCKERPATH}/immich/model:/cache
    env_file:
      - .env
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2-alpine@sha256:70a7a5b641117670beae0d80658430853896b5ef269ccf00d1827427e3263fa3
    networks:
      - dockerlan
    restart: always

  database:
    container_name: immich_postgres
    image: tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    restart: always
    networks:
      - dockerlan
    env_file:
      - .env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - ${DOCKERPATH}/immich/postgresql:/var/lib/postgresql/data
    labels:
      - "postgresql-backup"   

networks:
  dockerlan:
    external: true

Your .env content

DOCKERPATH=/mnt/user/appdata
CACHEPATH=/mnt/cache/appdata
TZ=Europe/Amsterdam
UPLOAD_LOCATION=/mnt/user/immich
IMMICH_VERSION=release
DB_PASSWORD=xxx
DB_HOSTNAME=immich_postgres
DB_USERNAME=xxx
DB_DATABASE_NAME=immich
REDIS_HOSTNAME=immich_redis

Reproduction steps

1. Sync livephoto via app to Immich
2. Have Immich transcode the file
3. Try to play back the video via the image "play" button inside the app.

Additional information

No response

[alextran1502]

I can also reproduce this. I suspect it is related to the Chewie hook controller as well.

cc: @martyfuhry

[meminens]

I am having the same issue on my iPhone