[BUG] Unsupported file type .HEIC

[ofosos]

The bug

Heya, The app is failing to upload from my iPhone and I get the following in the logs:

immich_server              | [Nest] 1  - 07/14/2023, 2:13:43 PM   ERROR [AssetService] Unsupported file type IMG_0022.HEIC

A quick look at the bug tracker indicates that HEIC is supported. But it doesn't work on my RasPi 4/8GB in docker-compose

Cheers, Mark

The OS that Immich Server is running on

Ubuntu 22.10 (arm)

Version of Immich Server

v1.67.1

Version of Immich Mobile App

1.66.0 build106

Platform with the issue

• [X] Server
• [ ] Web
• [X] Mobile

Your docker-compose.yml content

Downloaded with the standard script and never modified:

version: "3.8"

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: [ "start.sh", "immich" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    depends_on:
      - redis
      - database
      - typesense
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: [ "start.sh", "microservices" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
    env_file:
      - .env
    depends_on:
      - redis
      - database
      - typesense
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  immich-web:
    container_name: immich_web
    image: ghcr.io/immich-app/immich-web:${IMMICH_VERSION:-release}
    env_file:
      - .env
    restart: always

  typesense:
    container_name: immich_typesense
    image: typesense/typesense:0.24.1@sha256:9bcff2b829f12074426ca044b56160ca9d777a0c488303469143dd9f8259d4dd
    environment:
      - TYPESENSE_API_KEY=${TYPESENSE_API_KEY}
      - TYPESENSE_DATA_DIR=/data
    logging:
      driver: none
    volumes:
      - tsdata:/data
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2-alpine@sha256:70a7a5b641117670beae0d80658430853896b5ef269cc
f00d1827427e3263fa3
    restart: always

  database:
    container_name: immich_postgres
    image: postgres:14-alpine@sha256:28407a9961e76f2d285dc6991e8e48893503cc3836a
4755bbc2d40bcc272a441
    env_file:
      - .env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      PG_DATA: /var/lib/postgresql/data
    volumes:
      - pgdata:/var/lib/postgresql/data
    restart: always

  immich-proxy:
    container_name: immich_proxy
    image: ghcr.io/immich-app/immich-proxy:${IMMICH_VERSION:-release}
    environment:
      # Make sure these values get passed through from the env file
      - IMMICH_SERVER_URL
      - IMMICH_WEB_URL
    ports:
      - 2283:8080
    depends_on:
      - immich-server
      - immich-web
    restart: always

volumes:
  pgdata:
  model-cache:
  tsdata:

Your .env content

UPLOAD_LOCATION=/srv/immich
IMMICH_WEB_URL=http://immich-web:3000
IMMICH_SERVER_URL=http://immich-server:3001
IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003

Reproduction steps

1. Designate image/album for backup.
2. Fail

Additional information

No response

[mertalev]

Hi Mark. Could you give more details about the image? Is it a live photo?

[ofosos]

I have plenty of live photos, yeah.

[mertalev]

I seem to be having the same issue with live photos on iOS. If I take two pictures, one with it on and the other off, only the live photo fails.

[ofosos]

Yeah, I just confirmed, it's a live photo. Apparently there is: https://github.com/immich-app/immich/issues/160

[alextran1502]

The new version of iOS app 1.67 will fix this issue. It is currently being reviewed by Apple

[ofosos]

@alextran1502 do you have some previous experience with the reviews? Any idea how long this will take?

[alextran1502]

@alextran1502 do you have some previous experience with the reviews? Any idea how long this will take?

Usually a couple hours. I didn't submit the new version of the app until this morning so it should be available by the afternoon/evening

[alextran1502]

New version is out. Please update to resolve this issue.

[ofosos]

Works. Thanks @alextran1502