Images show twice in Mobile Apps - Not on server

[konradwalsh]

trafficstars

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

• [x] Yes

The bug

The issues https://github.com/immich-app/immich/issues/2129 is marked closed.. but the issue remains.

Is it best to open a new issue or have that reopened?

The OS that Immich Server is running on

Debian

Version of Immich Server

1.34

Version of Immich Mobile App

1.134

Platform with the issue

• [ ] Server
• [ ] Web
• [x] Mobile

Your docker-compose.yml content

N/A

Your .env content

N/A

Reproduction steps

1. Install Android App
2. Connect to server and upload images
3. After sync - take more photos
4. they will show twice in the app ...

Relevant log output

Additional information

No response

[alextran1502]

Can you share the screenshots and logs?

[konradwalsh]

Sure.. but I am just wondering is it better to reopen the original issue as it is full of examples? And then close this one...

[alextran1502]

The older issue is old, and many things have changed, so it is better to keep this one open.

Can you also go to App Settings > Advanced > Turn on troubleshooting.

Then go to the two photos that are duplicated and show the info button, then copy and take the two screenshots, then share them here?

[konradwalsh]

{
  "id": 71427,
  "remoteId": "dafff256-4a0a-4763-bd49-c50d04136ab6",
  "localId": "N/A",
  "checksum": "yKxW5BapvVwc08InoJb7OFO0rW4=",
  "ownerId": -6606850091874487021,
  "livePhotoVideoId": "N/A",
  "stackId": "N/A",
  "stackPrimaryAssetId": "N/A",
  "stackCount": "0",
  "fileCreatedAt": "2025-05-21 22:56:47.991",
  "fileModifiedAt": "2025-05-21 22:56:49.000",
  "updatedAt": "2025-05-28 19:52:20.757040",
  "durationInSeconds": 0,
  "type": "AssetType.image",
  "fileName": "20250521_225647.jxl",
  "isFavorite": false,
  "isRemote": true,
  "storage": "AssetState.remote",
  "width": 4000,
  "height": 1638,
  "isArchived": false,
  "isTrashed": false,
  "isOffline": false,
  "visibility": "AssetVisibilityEnum.timeline",
}

{
  "id": 71392,
  "remoteId": "N/A",
  "localId": "1000027139",
  "checksum": "3C+lhzi1Scoq5INSHXQJpHFU99A=",
  "ownerId": -6606850091874487021,
  "livePhotoVideoId": "N/A",
  "stackId": "N/A",
  "stackPrimaryAssetId": "N/A",
  "stackCount": "0",
  "fileCreatedAt": "2025-05-21 22:56:47.000",
  "fileModifiedAt": "2025-05-21 22:56:49.000",
  "updatedAt": "2025-05-21 22:56:49.000",
  "durationInSeconds": 0,
  "type": "AssetType.image",
  "fileName": "20250521_225647.jpg",
  "isFavorite": false,
  "isRemote": false,
  "storage": "AssetState.local",
  "width": 4000,
  "height": 1638,
  "isArchived": false,
  "isTrashed": false,
  "isOffline": false,
  "visibility": "AssetVisibilityEnum.timeline",
}

[konradwalsh]

[alextran1502]

Hmm, looks like these two files are different based on their name.

• 20250521_225647.jxl
• 20250521_225647.jpg

A couple of questions

• What phone is this?
• What camera mode are you using?
• Are there any special settings for the file format of the captured photos?
• Which albums are you selecting for upload?

[konradwalsh]

Samsung Galaxy fold 6 and the same behaviour on Samsung S22.. this also happens on iPhone Just photo mode in the standard camera Just camera

[alextran1502]

If you long-press the asset that hasn't been uploaded on the timeline (cloud with cross icon), can you try to upload it and see if you can also see it on the web?

[alextran1502]

At the bottom of the camera settings page, can you help try reset camera settings and capture a new photo, see if the additonal jxl file get generated

[konradwalsh]

SO I tried that various ways.. but I dont end up with an extra image on the web

[alextran1502]

Can you help clear the cache and document for the Immich app on your phone?

[konradwalsh]

At the bottom of the camera settings page, can you help try reset camera settings and capture a new photo, see if the additonal jxl file get generated

I did camera reset and still had the same AFTER it upload and it resyncd

[alextran1502]

@shenlong-tanwen Any thoughts on this?

[shenlong-tanwen]

@konradwalsh Can you zip and share both the assets, one that has cloud crossed icon and the other with the cloud icon?

[EphremTil17]

Exact same issue after updating to version 1.133, I saw duplicated entries in the mobile library whenever an asset was both on-device and assigned to a synced album. Restoring a recent database backup fixed most of it, but about a month’s worth of timeline entries still showed each photo twice—once with the cloud‐only icon and once with the “not backed up” icon. To work around it, I confirmed those files were already uploaded to Immich and an offsite backup, then removed the local copies. Since then, I haven’t been able to reproduce the issue: if I download a photo back onto the device, Immich neither flags it as present in the album nor adds the checkmark to the cloud icon, even though the file is definitely local. Hope that gives some context.

Edit: Just realized Immich downloads assets to ../DCIM/Immich and not ../DCIM/Camera. After moving the files to ../DCIM/Camera, the cloud icon with a checkmark appeared so I could not replicate the bug after the problematic local assets were removed.

[schontho]

Hi

I solved the problem at the moment for myself. I downloaded the pictures by USB from my phone, uploaded them over the webbrowser and after that installed the android app and synced the folder with the immiche server. Now I don't have pictures twice anymore.

Maybe it helps other as well.

[konradwalsh]

Hi

I solved the problem at the moment for myself. I downloaded the pictures by USB from my phone, uploaded them over the webbrowser and after that installed the android app and synced the folder with the immiche server. Now I don't have pictures twice anymore.

Maybe it helps other as well.

So now.. go take a photo... Wait for the upload to happen. Kill the app and open it and that photo will have this issue

[konradwalsh]

Can you help clear the cache and document for the Immich app on your phone?

I have done this and tried and fresh device with no history

[PubBow]

I deleted app (iOS) and re-installed with same issue.

[alextran1502]

Hmm, I wonder if Android now generate jxl automatically

[alextran1502]

@PubBow do you know if you have edited that photo by chance?

[PubBow]

@alextran1502 Hi, No I don't think so - happy to replicate if you like. I pretty sure I just took a test photo, added to an album and selected the album selected to backup. I can view one instance of the photo on another account where the photo is shared.

[shenlong-tanwen]

@PubBow / @konradwalsh Can one of you zip and share the originals of both the assets over to us in discord?

[PubBow]

@shenlong-tanwen

To confirm, you would like the original photo taken on the device and a copy of the photo uploaded to Immich?

[jpros]

Jumping in here, I have a similar issue on iOS, sent on discord but reuploading it here.

Immich with duplicated image:

Photos app with a single image:

Info of the "duplicated" image:

Info of the correct image:

Looks like the duplicate is the low-res iCloud creates before downloading the full-res image. For some reason, the app still got that cached. Tried to delete the image on Immich, but it doesn't work. When I tap the delete button, nothing happens. Also, no log from the delete action.

I'm assuming I have that issue with 30 images, as those 30 "duplicates" are stuck on the backup process.

Please let me know if there's any other information I can provide. I'm also able to debug the app on my iPhone if it helps.

[PubBow]

@jpros Thanks, saved me a job

[PubBow]

Hi all,

Any updates on this?

[alextran1502]

@PubBow clear the app cache and data would fix this issue

[konradwalsh]

unfortunately not in my case.. if I do that it appears to fix it..

but take the next photo and wait for it to upload then do a syn and the issue starts from that photo onwards

[PubBow]

@alextran1502

I have iOS - not sure that is an option. I have deleted the app which will clear everything and re-installed it but the issue still exists.