immich immich iOS app always crashes on same photo

immich iOS app always crashes on same photo

Open 2600box opened this issue 1 year ago • 2 comments

The bug

When backing up from iOS using immich app, it always crashes on the same photo. Specifically IMG_7951.DNG

Searching by filename in immich, there is no match. Searching in the MacOS Photos app, I can see there are two photos with that name. One from 2023 and one from 2024. This seems to be excepted, as filenames cannot be more than IMG_9999 but I did some previous issues mentioning duplicates...

As new photos are taken with the phone, and a subsequent backup is initiated, those new photos are uploaded without issue, and only crashes when it reaches IMG_7951.DNG specifically.

I have not been able to identifiy any meaningful log entries, matching the time of the crash, except for this jetsam event. The logs inside the app are apparently lost during the crash. For reference to the log entries below, the crash I was monitoring happened at 14:33

If there is a way to access a meaningful log for the app crashing, please let me know.

For reference, here I am only connecting via 5gz wifi on my local network to the server address at http://10.0.0.2:2283 though I have tested using a SSL reverse proxy with valid cert, etc.

The OS that Immich Server is running on

Debian 12

Version of Immich Server

v1.114.0

Version of Immich Mobile App

v1.114.0

Platform with the issue

[ ] Server
[ ] Web
[ ] Mobile

Your docker-compose.yml content

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    extends:
       file: hwaccel.transcoding.yml
       service: quicksync # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - 2283:3001
    depends_on:
      - redis
      - database
    restart: always
    healthcheck:
      disable: false
    logging:
      driver: "json-file"
      options:
        max-size: "10m"
        max-file: "3"
  redis:
    container_name: immich_redis
    image: docker.io/redis:6.2-alpine@sha256:e3b17ba9479deec4b7d1eeec1548a253acc5374d68d3b27937fcfe4df8d18c7e
    command: redis-server --loglevel warning
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always
    logging:
      driver: "json-file"
      options:
        max-size: "10m"
        max-file: "3"

  database:
    container_name: immich_postgres
    image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
    volumes:
      # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    healthcheck:
      test: pg_isready --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' || exit 1; Chksum="$$(psql --dbname='${DB_DATABASE_NAME}' --username='${DB_USERNAME}' --tuples-only --no-align --command='SELECT COALESCE(SUM(checksum_failures), 0) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1
      interval: 5m
      start_interval: 30s
      start_period: 5m
    command: ["postgres", "-c", "shared_preload_libraries=vectors.so", "-c", 'search_path="$$user", public, vectors', "-c", "logging_collector=on", "-c", "max_wal_size=2GB", "-c", "shared_buffers=512MB", "-c", "wal_compression=on"]
    restart: always
    logging:
      driver: "json-file"
      options:
        max-size: "10m"
        max-file: "3"

volumes:

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=/hermes/immich/upload
# The location where your database files are stored
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
TZ=Europe/Paris
IMMICH_LOG_LEVEL=verbose
# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=$3CURE

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

Reproduction steps

Initiate backup
Wait for problematic photo to cause crash

...

Relevant log output

default	14:33:26.011284+0200	cloudd	captureMetricsForTask=CKDCodeFunctionInvokeURLRequest requestUUID:7A3BB2A9-0981-4143-8E8E-CAFE8E94EE8B:host=gateway.icloud.com:remoteAddress=<private>:localAddress=<private>:connectionUUID=3A687755-FB07-4A45-BDA3-9C958E00C24D:qualityOfService=userInitiated:reuse=0:i=en0:tlsVersion=TLSv13:protocol=h2:requestHeaderBytes=1224:requestBodyBytes=694:responseHeaderBytes=463:responseBodyBytes=3017:err=F:dnsDuration=0.004:tcpStartDelay=0.002:tcpDuration=0.107:sslStartDelay=0.031:sslDuration=0.081:requestStartDelay=0.005:requestDuration=0.000:responseStartDelay=0.298:responseDuration=0.002:transactionDuration=0.301:outOfProcess=F:allowCellular=T:allowExpensive=T:powerNap=F:app=app.alextran.immich:2app=:pool=com.apple.cloudkit.BackgroundConnectionPool:tlsPinning=T:retryNetworkFailures=F:disc=F:duet=none:reqTimeout=60.00:resTimeout=-1.00:appleIdSessionId=com.apple.cloudkit:metricRequest=F
default	14:33:26.020646+0200	Immich	endObservingChanges: _observerCount became 0 (pausing), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.024684+0200	Immich	beginObservingChanges: _observerCount became 1 (resuming), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.025078+0200	Immich	Change distributor advanced _lastToken to: <private>
default	14:33:26.038687+0200	Immich	endObservingChanges: _observerCount became 0 (pausing), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.039597+0200	Immich	beginObservingChanges: _observerCount became 1 (resuming), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.039828+0200	Immich	Change distributor advanced _lastToken to: <private>
default	14:33:26.066576+0200	cloudd	[C266 32D6844D-06CF-44B4-8E24-62B6BF69CFCB Hostname#05e66994:443 quic-connection, bundle id: app.alextran.immich, url hash: ad3702ca, definite, attribution: developer] cancel
default	14:33:26.066735+0200	cloudd	[C266 32D6844D-06CF-44B4-8E24-62B6BF69CFCB Hostname#05e66994:443 quic-connection, bundle id: app.alextran.immich, url hash: ad3702ca, definite, attribution: developer] cancelled
	[C266.1.1.1 3B1FB22A-45F7-45DA-AE1A-F84C4BD95ED4 10.0.0.48:60701<->IPv4#1f55605c:443]
	Connected Path: satisfied (Path is satisfied), viable, interface: en0[802.11], ipv4, dns, uses wifi
	Privacy Stance: Not Eligible
	Duration: 56.476s, DNS @0.004s took 0.004s, TCP @0.010s took 0.024s, TLS 1.2 took 0.061s
	bytes in/out: 24866/72500, packets in/out: 82/85, rtt: 0.025s, retransmitted bytes: 0, out-of-order bytes: 0
	ecn packets sent/acked/marked/lost: 0/0/0/0
default	14:33:26.068092+0200	cloudd	created task (getContainer requestUUID:72487E9D-25B1-4320-B98F-BD3B70F36DE1). nsurlsessionCached (F). configurationName (route=edge-225.nlhfd1.icloud-content.com:outOfProcess=F:powerNap=F:app=app.alextran.immich).
default	14:33:26.070822+0200	Immich	endObservingChanges: _observerCount became 0 (pausing), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.071264+0200	Immich	beginObservingChanges: _observerCount became 1 (resuming), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.071599+0200	Immich	Change distributor advanced _lastToken to: <private>
default	14:33:26.072237+0200	cloudd	[C270 4CC07811-5023-447D-90A3-5715E79AAE40 Hostname#912854e2:443 quic-connection, bundle id: app.alextran.immich, url hash: 8a3e793b, definite, attribution: developer, context: com.apple.CFNetwork.NSURLSession.{3B848B3F-CC61-4298-A42E-9D77D405AA52}{(null)}{Y}{3}{0x0} (sensitive), proc: EB257F40-8B19-3E9F-A84C-0D466E11A063, effective proc: 533E7CC9-AAFB-3145-8943-4AD04A32C24C, prohibit cellular fallback] start
default	14:33:26.079310+0200	Immich	endObservingChanges: _observerCount became 0 (pausing), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.131283+0200	Immich	beginObservingChanges: _observerCount became 1 (resuming), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.131727+0200	Immich	Change distributor advanced _lastToken to: <private>
default	14:33:26.143728+0200	Immich	endObservingChanges: _observerCount became 0 (pausing), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.145432+0200	Immich	beginObservingChanges: _observerCount became 1 (resuming), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.145987+0200	Immich	Change distributor advanced _lastToken to: <private>
default	14:33:26.155788+0200	Immich	endObservingChanges: _observerCount became 0 (pausing), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.155961+0200	Immich	beginObservingChanges: _observerCount became 1 (resuming), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.157015+0200	Immich	Change distributor advanced _lastToken to: <private>
default	14:33:26.180854+0200	Immich	endObservingChanges: _observerCount became 0 (pausing), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.182960+0200	Immich	beginObservingChanges: _observerCount became 1 (resuming), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.191627+0200	Immich	Change distributor advanced _lastToken to: <private>
default	14:33:26.210231+0200	Immich	endObservingChanges: _observerCount became 0 (pausing), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.212538+0200	Immich	beginObservingChanges: _observerCount became 1 (resuming), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.215009+0200	Immich	Change distributor advanced _lastToken to: <private>
default	14:33:26.224680+0200	Immich	endObservingChanges: _observerCount became 0 (pausing), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.335254+0200	Immich	beginObservingChanges: _observerCount became 1 (resuming), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.337574+0200	Immich	Change distributor advanced _lastToken to: <private>
default	14:33:26.340395+0200	Immich	endObservingChanges: _observerCount became 0 (pausing), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.379637+0200	Immich	beginObservingChanges: _observerCount became 1 (resuming), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.380696+0200	Immich	Change distributor advanced _lastToken to: <private>
default	14:33:26.445416+0200	Immich	endObservingChanges: _observerCount became 0 (pausing), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.446615+0200	Immich	beginObservingChanges: _observerCount became 1 (resuming), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.447679+0200	Immich	Change distributor advanced _lastToken to: <private>
default	14:33:26.453061+0200	Immich	endObservingChanges: _observerCount became 0 (pausing), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.459202+0200	Immich	beginObservingChanges: _observerCount became 1 (resuming), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.461888+0200	Immich	Change distributor advanced _lastToken to: <private>
default	14:33:26.488842+0200	Immich	endObservingChanges: _observerCount became 0 (pausing), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.498646+0200	Immich	beginObservingChanges: _observerCount became 1 (resuming), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.500994+0200	Immich	Change distributor advanced _lastToken to: <private>
default	14:33:26.504415+0200	Immich	endObservingChanges: _observerCount became 0 (pausing), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.505558+0200	Immich	beginObservingChanges: _observerCount became 1 (resuming), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.508589+0200	Immich	Change distributor advanced _lastToken to: <private>
default	14:33:26.516640+0200	Immich	endObservingChanges: _observerCount became 0 (pausing), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.544166+0200	Immich	beginObservingChanges: _observerCount became 1 (resuming), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.548302+0200	Immich	Change distributor advanced _lastToken to: <private>
default	14:33:26.732333+0200	Immich	Received memory warning.
default	14:33:26.732930+0200	Immich	endObservingChanges: _observerCount became 0 (pausing), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.788935+0200	backboardd	Received state update for 9057 (app<app.alextran.immich((null))>, running-active-Visible
default	14:33:26.819366+0200	Immich	beginObservingChanges: _observerCount became 1 (resuming), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.819405+0200	Immich	Change distributor advanced _lastToken to: <private>
default	14:33:26.819482+0200	Immich	endObservingChanges: _observerCount became 0 (pausing), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.819645+0200	Immich	beginObservingChanges: _observerCount became 1 (resuming), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:26.821774+0200	Immich	Change distributor advanced _lastToken to: <private>
default	14:33:27.038146+0200	Immich	endObservingChanges: _observerCount became 0 (pausing), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:27.038746+0200	Immich	beginObservingChanges: _observerCount became 1 (resuming), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:27.038794+0200	Immich	Change distributor advanced _lastToken to: <private>
default	14:33:27.046617+0200	Immich	endObservingChanges: _observerCount became 0 (pausing), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:27.164192+0200	SpringBoard	Received state update for 9057 (app<app.alextran.immich((null))>, running-active-Visible
default	14:33:27.228890+0200	Immich	beginObservingChanges: _observerCount became 1 (resuming), _lastToken = <NSPersistentHistoryToken - {
    "07A1BAB3-5CCE-413F-86AB-1B002F78D82A" = 1244996;
}>
default	14:33:27.240164+0200	Immich	Change distributor advanced _lastToken to: <private>

{"bug_type":"298","timestamp":"2024-09-08 14:33:32.00 +0200","os_version":"iPhone OS 18.0 (22A5350a)","roots_installed":0,"incident_id":"8AD0E639-4644-49FB-893D-930F65FCCC9A"}
{
  "build" : "iPhone OS 18.0 (22A5350a)",
  "product" : "iPhone15,2",
  "kernel" : "Darwin Kernel Version 24.0.0: Thu Aug  8 01:19:40 PDT 2024; root:xnu-11215.2.5~59\/RELEASE_ARM64_T8120",
  "incident" : "8AD0E639-4644-49FB-893D-930F65FCCC9A",
  "crashReporterKey" : "79ac5335958cee2f7a68530fdf40889fcb87ace2",
  "date" : "2024-09-08 14:33:32.20 +0200",
  "codeSigningMonitor" : 2,
  "bug_type" : "298",
  "timeDelta" : 230,
  "memoryStatus" : {
  "compressorSize" : 195437,
  "compressions" : 35028562,
  "decompressions" : 24750575,
  "zoneMapCap" : 2183593984,
  "largestZone" : "APFS_4K_OBJS",
  "largestZoneSize" : 40173568,
  "pageSize" : 16384,
  "uncompressed" : 330409,
  "zoneMapSize" : 347570176,
  "memoryPages" : {
    "active" : 46095,
    "throttled" : 0,
    "fileBacked" : 32809,
    "wired" : 74571,
    "anonymous" : 58384,
    "purgeable" : 0,
    "inactive" : 40935,
    "free" : 4246,
    "speculative" : 4163
  }
},
  "largestProcess" : "Immich",
  "genCounter" : 1,
  "processes" : [
  {
    "states" : [
      "suspended"
    ],
    "genCount" : 0,
    "purgeable" : 0,
    "rpages" : 5940,
    "physicalPages" : {
      "internal" : [
        39,
        5976
      ]
    },
    "mem_regions" : 257,
    "uuid" : "6c938948-8104-362e-add0-2e32c52d7433",
    "fds" : 100,
    "name" : "Gmail",
    "priority" : 0,
    "csTrustLevel" : 5,
    "cpuTime" : 19.263489,
    "freeze_skip_reason:" : "out-of-budget",
    "idleDelta" : 22826476259,
    "age" : 82982054073,
    "coalition" : 2827,
    "csFlags" : 570450689,
    "reason" : "vm-pageshortage",
    "pid" : 8875,
    "lifetimeMax" : 6073,
    "killDelta" : 338371
  },
  {
    "uuid" : "96dcadff-268e-3de5-b494-8ad9f7827d8f",
    "states" : [
      "daemon",
      "idle"
    ],
    "idleDelta" : 19029215618,
    "csFlags" : 570434305,
    "purgeable" : 0,
    "age" : 83460217310,
    "fds" : 100,
    "coalition" : 302,
    "csTrustLevel" : 7,
    "rpages" : 245,
    "priority" : 0,
    "mem_regions" : 65,
    "physicalPages" : {
      "internal" : [
        7,
        219
      ]
    },
    "freeze_skip_reason:" : "out-of-budget",
    "pid" : 8795,
    "cpuTime" : 3.3029229999999998,
    "name" : "ReportCrash",
    "lifetimeMax" : 2005
  },
  {
    "states" : [
      "daemon",
      "idle"
    ],
    "genCount" : 0,
    "purgeable" : 0,
    "rpages" : 92,
    "physicalPages" : {
      "internal" : [
        6,
        73
      ]
    },
    "mem_regions" : 49,
    "uuid" : "c705e795-663b-39d5-af6b-181a485dcf1c",
    "fds" : 25,
    "name" : "coresymbolicationd",
    "priority" : 0,
    "csTrustLevel" : 7,
    "cpuTime" : 0.51709899999999998,
    "freeze_skip_reason:" : "out-of-budget",
    "idleDelta" : 19030204006,
    "age" : 83440253086,
    "coalition" : 403,
    "csFlags" : 570434305,
    "reason" : "vm-pageshortage",
    "pid" : 8804,
    "lifetimeMax" : 102,
    "killDelta" : 1897376
  },
  {
    "states" : [
      "daemon",
      "idle"
    ],
    "genCount" : 0,
    "purgeable" : 0,
    "rpages" : 233,
    "physicalPages" : {
      "internal" : [
        8,
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}



### Additional information

_No response_

Sep 08 '24 13:09 2600box

Are the two photos that you found valid, meaning you can view them without issue? If possible, can you copy the original files using the USB and attach the files here for reproduction purposes?

Sep 09 '24 01:09 alextran1502

The photos seem completely normal to me, when viewing them in Photoshop. Both taken with the same phone, no corruption, etc. as they are .DNG files they have xmp sidecar files attached too.

Since they are family photos I did not want to share them directly here, so I shared them with iCloud to the address: Alex tran1502 BIGGMAIL

If this doesn't work for you, please let mom know and I will send another more convenient way.

Thanks!

Sep 09 '24 11:09 2600box

Don't know when this was fixed, but I just tried importing my Apple Photos library which has a lot of cloud offloaded photos and all worked correctly from what I can tell.

Feb 11 '25 13:02 2600box

immich immich copied to clipboard

immich iOS app always crashes on same photo

The bug

The OS that Immich Server is running on

Version of Immich Server

Version of Immich Mobile App

Platform with the issue

Your docker-compose.yml content

Your .env content

Reproduction steps

Relevant log output

immich
immich copied to clipboard