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Published 20 hours ago • verified publisher icon immich-app

Missing picture icon when deleting assets on IOS app

Open junglebells opened this issue 1 year ago • 10 comments

The bug

I am trying to delete a few pictures on immich IOS app. I am also allowing immich to delete it from the photo library.

The first few deletions go well. After each delete the next picture shows up. However, after 4-8 deletes, the missing picture icon shows up instead of the next picture (see screenshot). There is no way to get rid of it unless you exit the app and try again.

Can be consistently reproduced. IMG_9900

The OS that Immich Server is running on

Debian 12 latest version

Version of Immich Server

1.113.1

Version of Immich Mobile App

1.113.1

Platform with the issue

  • [ ] Server
  • [ ] Web
  • [X] Mobile

Your docker-compose.yml content

Default- nothing different.

Your .env content

Default - nothing different.

Reproduction steps

  1. Login using IOS app
  2. Hit the delete icon on bottom right
  3. Allow to delete from library
  4. Repeat a few times in succession
  5. After about 4 - 8 deletes, missing picture icon shows up instead of next picture

this issue has been out there since a long time. I am getting around to report it just now. Thanks for looking into it. ...

Relevant log output

No response

Additional information

No response

junglebells avatar Sep 05 '24 16:09 junglebells

Can you help get us the mobile app log?

alextran1502 avatar Sep 05 '24 17:09 alextran1502

Yes, how do I do that?

junglebells avatar Sep 05 '24 18:09 junglebells

You can open the profile panel and click on the log button, then click on the share button on the upper top right corner to share the logs

image

alextran1502 avatar Sep 05 '24 18:09 alextran1502

Immich_log_2024-09-05T11:58:39.073973.log

log file attached

junglebells avatar Sep 05 '24 19:09 junglebells

Were you able to locate the error in the log file. It happened again today. Here’s the error log entry. Hope this helps. IMG_9924

junglebells avatar Sep 10 '24 15:09 junglebells

I think the issue is the app is trying to read the information from the cache when it was removed.

alextran1502 avatar Sep 10 '24 15:09 alextran1502

That makes sense, however why would it work successfully for the first 4-5 deletes and then fail? Could the asset data be deleted from the cache when performing a delete operation?

junglebells avatar Sep 10 '24 16:09 junglebells

yeah I think that makes sense, so it seems like there are bugs in this mechanism

alextran1502 avatar Sep 10 '24 16:09 alextran1502

Got it, thanks Alex. Hopefully you're able to prioritize this issue. Thanks again for your help.

junglebells avatar Sep 10 '24 17:09 junglebells

This is still an issue. @alextran1502 - could you please help prioritize. Thanks

junglebells avatar Oct 02 '24 23:10 junglebells

I could not reproduce this myself in the new timeline, so I believe it is resolved. Can you let me know if you are still running into this issue?

jrasm91 avatar Sep 19 '25 18:09 jrasm91