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App crashing on iPad 8th gen

Open Saschl opened this issue 1 year ago • 2 comments

The bug

Hi all, I noticed the Immich app is crashing for me very frequently when scrolling through pictures.

Briefly before the crash, no more thumbnails are being loaded and an exclamation mark appears on top of the blurred image.

I’ve attached an error log which I assume is part of the crash, but not 100% sure.

The OS that Immich Server is running on

Debian

Version of Immich Server

v1.109.2

Version of Immich Mobile App

v1.109.2

Platform with the issue

  • [ ] Server
  • [ ] Web
  • [X] Mobile

Your docker-compose.yml content

Not relevant here

Your .env content

Not relevant here

Reproduction steps

1.opening the app, scrolling through timeline, crash will happen at some point

Relevant log output

Instance of 'FlutterErrorDetails' Exception: Exception: Could not create Impeller texture. Library: image resource service Context: Instance of 'ErrorDescription'

iOS crash file

Additional information

  1. Gen iPad, iOS 17.5.1

Saschl avatar Jul 21 '24 01:07 Saschl

my

quchwe avatar Jul 21 '24 12:07 quchwe

It seems like that after regenerating thumbnails again and waiting for a while, the app does not crash anymore. It also feels much more fluid and previews/thumbnails do load much quicker. Not really sure what might have caused the issue

Saschl avatar Jul 22 '24 21:07 Saschl

I think when the thumbnails weren't finished generating, the original format were request, cause increase in ram usage or ran into unsupported format so it crashes the app

alextran1502 avatar Jul 23 '24 18:07 alextran1502