immich Some files are not synchronized on android 14, realme 12

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The bug

Some files are not synchronized, Camera folder is selected, all photos are taken by the built-in camera app, the app shows that all files are synchronized, however when manually adding a file is synchronized, but the file count does not increase.

Normal file information

   {
  "id": 229148,
  "remoteId": "ec5a036d-15be-4056-b7ab-023a5b6ee4f7",
  "localId": "1000015013",
  "checksum": "11VKuSsz9VMBt+lp5F9xYqVmr/8=",
  "ownerId": -1252206354784749421,
  "livePhotoVideoId": "N/A",
  "stackCount": "null",
  "stackParentId": "N/A",
  "fileCreatedAt": "2024-07-01 12:34:10.102",
  "fileModifiedAt": "2024-07-01 12:34:10.000",
  "updatedAt": "2024-07-01 15:33:39.801",
  "durationInSeconds": 0,
  "type": "AssetType.image",
  "fileName": "IMG20240701123410.jpg",
  "isFavorite": false,
  "isRemote": true,
  "storage": "AssetState.merged",
  "width": 4096,
  "height": 2304,
  "isArchived": false,
  "isTrashed": false,
  "isOffline": false,
}

Missing file information

   {
  "id": 229220,
  "remoteId": "N/A",
  "localId": "1000015012",
  "checksum": "u6raMzpiUDpzxbH23o7vr2CgL+g=",
  "ownerId": -1252206354784749421,
  "livePhotoVideoId": "N/A",
  "stackCount": "0",
  "stackParentId": "N/A",
  "fileCreatedAt": "2024-07-01 12:34:05.000",
  "fileModifiedAt": "2024-07-01 12:34:05.000",
  "updatedAt": "2024-07-01 12:34:05.000",
  "durationInSeconds": 0,
  "type": "AssetType.image",
  "fileName": "IMG20240701123405.jpg",
  "isFavorite": false,
  "isRemote": false,
  "storage": "AssetState.local",
  "width": 4096,
  "height": 2304,
  "isArchived": false,
  "isTrashed": false,
  "isOffline": false,
}

Synchronization status information

The OS that Immich Server is running on

Ubuntu 20.04.5 LTS x86_64(Py3.7.9)

Version of Immich Server

v1.108.0

Version of Immich Mobile App

v1.108.0

Platform with the issue

[ ] Server
[ ] Web
[X] Mobile

docker-compose.yml content

version: "3.8"

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    volumes:
      - ${THUMBS_LOCATION}:/usr/src/app/upload/thumbs
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - 2283:3001  
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    volumes:
      - ${THUMBS_LOCATION}:/usr/src/app/upload/thumbs    
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2-alpine@sha256:70a7a5b641117670beae0d80658430853896b5ef269ccf00d1827427e3263fa3
    restart: always

  database:
    container_name: immich_postgres
    image: tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    env_file:
      - .env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - pgdata:/var/lib/postgresql/data
    restart: always

volumes:
  pgdata:
  model-cache:

.env content

###################################################################################
# Database
###################################################################################

DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_PASSWORD=postgres
DB_DATABASE_NAME=immich

# Optional Database settings:
# DB_PORT=5432

###################################################################################
# Redis
###################################################################################

REDIS_HOSTNAME=immich_redis

# Optional Redis settings:

# Note: these parameters are not automatically passed to the Redis Container
# to do so, please edit the docker-compose.yml file as well. Redis is not configured
# via environment variables, only redis.conf or the command line

# REDIS_PORT=6379
# REDIS_DBINDEX=0
# REDIS_PASSWORD=
# REDIS_SOCKET=

LOG_LEVEL=log

###################################################################################
# Upload File Location
#
# This is the location where uploaded files are stored.
###################################################################################

#UPLOAD_LOCATION=/home/im_photos/
UPLOAD_LOCATION=/mnt/disk1/im_photos/


# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

###################################################################################
# Typesense
###################################################################################
TYPESENSE_API_KEY=sdfuysdfuywnrkvhvslkddgsb
TYPESENSE_ENABLED=true

###################################################################################
# Reverse Geocoding
#
# Reverse geocoding is done locally which has a small impact on memory usage
# This memory usage can be altered by changing the REVERSE_GEOCODING_PRECISION variable
# This ranges from 0-3 with 3 being the most precise
# 3 - Cities > 500 population: ~200MB RAM
# 2 - Cities > 1000 population: ~150MB RAM
# 1 - Cities > 5000 population: ~80MB RAM
# 0 - Cities > 15000 population: ~40MB RAM
####################################################################################

DISABLE_REVERSE_GEOCODING=false
# REVERSE_GEOCODING_PRECISION=3

####################################################################################
# WEB - Optional
#
# Custom message on the login page, should be written in HTML form.
# For example:
# PUBLIC_LOGIN_PAGE_MESSAGE="This is a demo instance of Immich.<br><br>Email: <i>[email protected]</i><br>Password: <i>demo</i>"
####################################################################################

PUBLIC_LOGIN_PAGE_MESSAGE="Photos"

####################################################################################
# Alternative Service Addresses - Optional
#
# This is an advanced feature for users who may be running their immich services on different hosts.
# It will not change which address or port that services bind to within their containers, but it will change where other services look for their peers.
# Note: immich-microservices is bound to 3002, but no references are made
####################################################################################

IMMICH_WEB_URL=http://immich-web:3000
IMMICH_SERVER_URL=http://immich-server:3001
IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003

####################################################################################
# Alternative API's External Address - Optional
#
# This is an advanced feature used to control the public server endpoint returned to clients during Well-known discovery.
# You should only use this if you want mobile apps to access the immich API over a custom URL. Do not include trailing slash.
# NOTE: At this time, the web app will not be affected by this setting and will continue to use the relative path: /api
# Examples: http://localhost:3001, http://immich-api.example.com, etc
####################################################################################

#IMMICH_API_URL_EXTERNAL=http://localhost:3001

THUMBS_LOCATION=/home/im_photos/thumb

Reproduction steps

1. Select Camera album for backup
2. Run backup
3. Restart app, check local album Camera in app

Relevant log output

No response

Additional information

No response

Jul 17 '24 09:07 zlo2k

When you manually upload them, are they actually get uploaded to the instance and change the status to cloud with check marks?

Jul 17 '24 10:07 alextran1502

When you manually upload them, are they actually get uploaded to the instance and change the status to cloud with check marks?

Yes, it's changing.

Before manual upload

   {
  "id": 229220,
  "remoteId": "N/A",
  "localId": "1000015012",
  "checksum": "u6raMzpiUDpzxbH23o7vr2CgL+g=",
  "ownerId": -1252206354784749421,
  "livePhotoVideoId": "N/A",
  "stackCount": "0",
  "stackParentId": "N/A",
  "fileCreatedAt": "2024-07-01 12:34:05.000",
  "fileModifiedAt": "2024-07-01 12:34:05.000",
  "updatedAt": "2024-07-01 12:34:05.000",
  "durationInSeconds": 0,
  "type": "AssetType.image",
  "fileName": "IMG20240701123405.jpg",
  "isFavorite": false,
  "isRemote": false,
  "storage": "AssetState.local",
  "width": 4096,
  "height": 2304,
  "isArchived": false,
  "isTrashed": false,
  "isOffline": false,
}

After manual upload

   {
  "id": 229220,
  "remoteId": "bd4cac8a-0eaf-4c2b-9c55-2e4293a838a2",
  "localId": "1000015012",
  "checksum": "u6raMzpiUDpzxbH23o7vr2CgL+g=",
  "ownerId": -1252206354784749421,
  "livePhotoVideoId": "N/A",
  "stackCount": "null",
  "stackParentId": "N/A",
  "fileCreatedAt": "2024-07-01 12:34:05.261",
  "fileModifiedAt": "2024-07-01 12:34:05.000",
  "updatedAt": "2024-07-17 16:17:09.592",
  "durationInSeconds": 0,
  "type": "AssetType.image",
  "fileName": "IMG20240701123405.jpg",
  "isFavorite": false,
  "isRemote": true,
  "storage": "AssetState.merged",
  "width": 4096,
  "height": 2304,
  "isArchived": false,
  "isTrashed": false,
  "isOffline": false,
}

Jul 17 '24 13:07 zlo2k

The view you showed in your screenshot is not the main timeline, correct? Which view is it?

Jul 17 '24 20:07 alextran1502

The view you showed in your screenshot is not the main timeline, correct? Which view is it?

That's right, it's the album view in the library, only there you can see the skipped files.

Main screen -> Library -> Albums on device -> Camera

Jul 17 '24 21:07 zlo2k

After clean photo gallery on my phone, the problem is still there

Not all photos uploaded

WhatsApp Image 2024-08-22 at 10 18 58

Immich says everything is fine.)

WhatsApp Image 2024-08-22 at 10 23 21

Aug 22 '24 07:08 zlo2k

This is no longer relevant with the new implementation, please open a new issue if it is still persisted

Nov 09 '25 20:11 alextran1502

immich immich copied to clipboard

Some files are not synchronized on android 14, realme 12

The bug

The OS that Immich Server is running on

Version of Immich Server

Version of Immich Mobile App

Platform with the issue

Reproduction steps

Relevant log output

Additional information

immich
immich copied to clipboard