Failed to install 12.4

[stain3565]

Describe the issue you are experiencing

current os version 12.3 Attempted to install 12.4 from updates "Failed to call service update/install" Have restared supervisor and restarted home assistant. No success.

Logs: 2024-06-19 13:10:50.436 INFO (MainThread) [supervisor.os.manager] Fetch OTA update from https://github.com/home-assistant/operating-system/releases/download/12.4/haos_rpi4-64-12.4.raucb 2024-06-19 13:10:55.306 INFO (MainThread) [supervisor.os.manager] Completed download of OTA update file /data/tmp/hassos-12.4.raucb 2024-06-19 13:10:55.715 ERROR (MainThread) [supervisor.os.manager] Home Assistant Operating System update failed with: Installation error: Failed updating slot boot.0: failed to run slot hook: Child process exited with code 1

What operating system image do you use?

rpi4-64 (Raspberry Pi 4/400 64-bit OS)

What version of Home Assistant Operating System is installed?

6.6

Did the problem occur after upgrading the Operating System?

No

Hardware details

Just pi4

Steps to reproduce the issue

1. Simply click install fir version 12.4

...

Anything in the Supervisor logs that might be useful for us?

2024-06-19 13:10:50.436 INFO (MainThread) [supervisor.os.manager] Fetch OTA update from https://github.com/home-assistant/operating-system/releases/download/12.4/haos_rpi4-64-12.4.raucb
2024-06-19 13:10:55.306 INFO (MainThread) [supervisor.os.manager] Completed download of OTA update file /data/tmp/hassos-12.4.raucb
2024-06-19 13:10:55.715 ERROR (MainThread) [supervisor.os.manager] Home Assistant Operating System update failed with: Installation error: Failed updating slot boot.0: failed to run slot hook: Child process exited with code 1

Anything in the Host logs that might be useful for us?

Nothing useful

System information

System Information

version	core-2024.6.3
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.12.2
os_name	Linux
os_version	6.6.28-haos-raspi
arch	aarch64
timezone	Europe/London
config_dir	/config

Home Assistant Community Store

GitHub API	ok
GitHub Content	ok
GitHub Web	ok
GitHub API Calls Remaining	5000
Installed Version	1.34.0
Stage	running
Available Repositories	1404
Downloaded Repositories	60

AccuWeather

can_reach_server	ok
remaining_requests	27

Home Assistant Cloud

logged_in	true
subscription_expiration	29 September 2024 at 01:00
relayer_connected	true
relayer_region	eu-central-1
remote_enabled	true
remote_connected	true
alexa_enabled	true
google_enabled	true
remote_server	eu-central-1-9.ui.nabu.casa
certificate_status	ready
instance_id	2334dad093c247fa8b69b2c522f4a8b0
can_reach_cert_server	ok
can_reach_cloud_auth	ok
can_reach_cloud	ok

Home Assistant Supervisor

host_os	Home Assistant OS 12.3
update_channel	stable
supervisor_version	supervisor-2024.06.0
agent_version	1.6.0
docker_version	25.0.5
disk_total	109.3 GB
disk_used	76.8 GB
healthy	true
supported	true
host_connectivity	true
supervisor_connectivity	true
ntp_synchronized	true
virtualization
board	rpi4-64
supervisor_api	ok
version_api	ok
installed_addons	Terminal & SSH (9.14.0), Home Assistant Google Drive Backup (0.112.1), MariaDB (2.7.1), Z-Wave JS UI (3.8.0), Studio Code Server (5.15.0), Mosquitto broker (6.4.1), Samba share (12.3.1), Grafana (10.0.0), InfluxDB (5.0.0), AppDaemon (0.16.6), Duck DNS (1.17.0), File editor (5.8.0), SQLite Web (4.1.2), Z-Wave JS (0.6.0), Zigbee2MQTT (1.38.0-1), TileBoard (1.3.8), Ring-MQTT with Video Streaming (5.6.7), Samba NAS (12.2.0-nas2), eWeLink Smart Home (1.4.3), TasmoAdmin (0.30.3), Ring Livestream (1.35), Samba Backup (5.2.0), Node-RED (17.0.13), ESPHome (2024.5.5), Piper (1.5.0), Whisper (2.1.0), openWakeWord (1.10.0), Git pull (7.14.1)

Dashboards

dashboards	7
resources	32
views	38
mode	storage

Recorder

oldest_recorder_run	15 June 2024 at 22:34
current_recorder_run	19 June 2024 at 11:19
estimated_db_size	1301.17 MiB
database_engine	mysql
database_version	10.11.6

Sonoff

version	3.7.3 (e240aaf)
cloud_online	1 / 1
local_online	1 / 1

Additional information

No response

[sairon]

Do you have direct access to the Pi to check output of journalctl -u rauc.service? Maybe something could be in ha host logs -t rauc as well but that won't be as detailed.

[bluenadas]

Same issue, haven't been able to update past 12.3. HA yellow Rpi4 with ssd

[agners]

Typically this happens when there are two Home Assistant OS installation, on the SSD and on a internal SD card as well. If that is the case, probably best is to take a full backup and download, and start with a clean install on a SD card and use the SSD as data disk.

[bluenadas]

I've been running with the same hardware for a year an never had the issue previously? Assuming there are two OS versions (sd/ssd) is this behavior something that appeared in recent versions of OS?

Also, I misspoke previously. I'm using a CM4 with NVMe on the HA Yellow. I assume the same sd/NVMe issue could occur but I can't recall if there is an SD card even in the unit. Will need to open the unit and see.

[d96moe]

I just faced the same issue trying to update 13.2 - > 14.0. Running from ssd with nvme hat on a pi5 with no SD Card installed at all. Never happened before.

[github-actions[bot]]

There hasn't been any activity on this issue recently. To keep our backlog manageable we have to clean old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant OS version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.