operating-system
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home-assistant
HP T620 not booting 12.4
Describe the issue you are experiencing
After updating 12.3 to 12.4 the machine does not boot.
What operating system image do you use?
generic-x86-64 (Generic UEFI capable x86-64 systems)
What version of Home Assistant Operating System is installed?
12.3
Did the problem occur after upgrading the Operating System?
Yes
Hardware details
System Information
| version | core-2024.6.3 |
|---|---|
| installation_type | Home Assistant OS |
| dev | false |
| hassio | true |
| docker | true |
| user | root |
| virtualenv | false |
| python_version | 3.12.2 |
| os_name | Linux |
| os_version | 6.6.29-haos |
| arch | x86_64 |
| timezone | Europe/Amsterdam |
| config_dir | /config |
Home Assistant Community Store
| GitHub API | ok |
|---|---|
| GitHub Content | ok |
| GitHub Web | ok |
| GitHub API Calls Remaining | 4895 |
| Installed Version | 1.34.0 |
| Stage | running |
| Available Repositories | 1456 |
| Downloaded Repositories | 18 |
AccuWeather
| can_reach_server | ok |
|---|---|
| remaining_requests | 39 |
Home Assistant Cloud
| logged_in | true |
|---|---|
| subscription_expiration | 24 augustus 2024 om 02:00 |
| relayer_connected | true |
| relayer_region | eu-central-1 |
| remote_enabled | true |
| remote_connected | true |
| alexa_enabled | false |
| google_enabled | true |
| remote_server | eu-central-1-8.ui.nabu.casa |
| certificate_status | ready |
| instance_id | 84f883c958844a7eab4d8537d621d2e1 |
| can_reach_cert_server | ok |
| can_reach_cloud_auth | ok |
| can_reach_cloud | ok |
Home Assistant Supervisor
| host_os | Home Assistant OS 12.3 |
|---|---|
| update_channel | stable |
| supervisor_version | supervisor-2024.06.0 |
| agent_version | 1.6.0 |
| docker_version | 25.0.5 |
| disk_total | 228.5 GB |
| disk_used | 28.3 GB |
| healthy | true |
| supported | true |
| host_connectivity | true |
| supervisor_connectivity | true |
| ntp_synchronized | true |
| virtualization | |
| board | generic-x86-64 |
| supervisor_api | ok |
| version_api | ok |
| installed_addons | Home Assistant Google Drive Backup (0.112.1), File editor (5.8.0), Samba share (12.3.1), Terminal & SSH (9.14.0), Mosquitto broker (6.4.1), Glances (0.21.1), Zigbee2MQTT (1.38.0-1), Matter Server (6.1.2), Studio Code Server (5.15.0) |
Dashboards
| dashboards | 3 |
|---|---|
| resources | 11 |
| views | 13 |
| mode | storage |
Recorder
| oldest_recorder_run | 4 mei 2024 om 18:17 |
|---|---|
| current_recorder_run | 18 juni 2024 om 19:59 |
| estimated_db_size | 14696.54 MiB |
| database_engine | sqlite |
| database_version | 3.44.2 |
Solcast PV Forecast
| can_reach_server | ok |
|---|---|
| used_requests | 44 |
| rooftop_site_count | 2 |
Spotify
| api_endpoint_reachable | ok |
|---|
Steps to reproduce the issue
- Updated to 12.4
- System restarted
- Hard reset the machine
- Booted 12.3 ...
Anything in the Supervisor logs that might be useful for us?
none
Anything in the Host logs that might be useful for us?
none
System information
No response
Additional information
Having the same problem here. Can someone tell me the steps to follow-up to fix this? I'm quite noob at this.
Thanks in advance.
My HA went to onboarding after upgrade from 12.3 to 12.4, generic-x86-64. Needed to do a restore.
Does anyone know where i can get help to get my HA working again? I cannot reach it anymore, and really don't know where to begin. I've searched over the internet everywhere. Please help me, otherwise i can just throw the T620 in the garbage.
Normally I would assume it's the same GRUB issue that is affecting Fujitsu Q920 - in #3395 I had the suspicion that T620 might be affected as well, but now that you say you were running 12.3 without issues, it really doesn't make sense - there were no GRUB changes between these two releases :thinking: Can you try attaching a display and checking where the boot process hangs?
@spitsy1 If it fails while loading the system, it should boot to the previous slot after 3 failed boots, so rebooting it couple of times might get you back on track. But just as above, best would be attaching a display and checking what is wrong.
@spitsy1 If it fails while loading the system, it should boot to the previous slot after 3 failed boots, so rebooting it couple of times might get you back on track. But just as above, best would be attaching a display and checking what is wrong.
I did reboot it 4 times and now its back online on OS 12.3. I think i just skip the update to 12.4 for now.
Thanks a lot.
Solved the problem. First I updated the T620 bios to the latest version. The I booted and forced the boot via slot A. Now it works with 12.4 os. New problem: I lost all my units on the sensors. Reverted to 12.3
Hi, same problem here. In my case HA does not get a proper network configuration:
2024-06-21 04:11:46.096 ERROR (MainThread) [async_upnp_client.ssdp] Received error: [Errno 101] Network unreachable, transport: <_SelectorDatagramTransport fd=32 read=polling write=<idle, bufsize=0>>, socket: <asyncio.TransportSocket fd=32, family=2, type=2, proto=0, laddr=('0.0.0.0', 49442)>
2024-06-21 04:11:46.097 ERROR (MainThread) [async_upnp_client.ssdp] Received error: [Errno 99] Address not available, transport: <_SelectorDatagramTransport fd=57 read=polling write=<idle, bufsize=0>>, socket: <asyncio.TransportSocket fd=57, family=10, type=2, proto=0, laddr=('::', 55125, 0, 0)>
Then some integrations fail to start and blocking the boot process.
My System: Ryzen 8845HS, DDR5 RAM, PCi 4.0 SSD, 2.5Gb Ethernet
Solved the problem. First I updated the T620 bios to the latest version. The I booted and forced the boot via slot A. Now it works with 12.4 os.
New problem: I lost all my units on the sensors. Reverted to 12.3
How did you upgrade bios? I own a t620 as well and have invested serious (google) time and effort trying to accomplish this. Didn't work out for me. Any help (outside this channel) would be appreciated!
I had the same issue after updating to 12.4. Bare metal on a nuc 7th gen.
Switched back to 12.3 boot slot and restored backup.
Solved the problem. First I updated the T620 bios to the latest version. The I booted and forced the boot via slot A. Now it works with 12.4 os. New problem: I lost all my units on the sensors. Reverted to 12.3
How did you upgrade bios? I own a t620 as well and have invested serious (google) time and effort trying to accomplish this. Didn't work out for me. Any help (outside this channel) would be appreciated!
Take a look at this: https://support.hp.com/nl-nl/drivers/hp-t620-flexible-thin-client/5404706 Download sp115305.exe and generate a usb recovery disk. Boot the T620 with the disk inserterd
For me it already didn't work on 12.3, also see https://github.com/home-assistant/operating-system/issues/3395
Per https://github.com/home-assistant/operating-system/issues/3425#issuecomment-2178517152 this original author's issue was solved. Changes in 13.0.rc1 should address other known issues with HP T620.