System errors - USB stack crashing?

[alfwro13]

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Describe the issue you are experiencing

I think I started having this problem after recent Home Assistant OS upgrade. Before that it was rock solid. I am running my home assistant as a proxmox VM on Intel NUC hardware. The problem is that every couple of days/weeks the randomly USB devices or bluetooth devices drop off from HA. Looking at the home assistant os screen I can see the following errors: Bluetooth: hci0: Opcode 0x2042 failed: -110 Bluetooth: hci0: command 0x2042 tx timeout Bluetooth: Resetting usb device usb 2-10: device descriptor read/64, error 110 usb usb2-port10: unable to enumerate USB device

The only fix so far is to restart Home assistant OS. I have 3 USB devices connected (passthrough to my HA OS VM) - zwave USB dongle, coral USB accelerator and arduino running fireangel alarm monitor. I have been using those 3 devices for the past 3-4 years without any problem until 2-3 months ago when I upgraded my HA OS.

What operating system image do you use?

generic-x86-64 (Generic UEFI capable x86-64 systems)

What version of Home Assistant Operating System is installed?

6.6.25-haos

Did you upgrade the Operating System.

Yes

Steps to reproduce the issue

1. Keep normaly using HA
2. Wait a couple of days/weeks
3. When USB connected devices stop working - check HA OS console screen for errors
4. Restart HA OS to fix the problem ...

Anything in the Supervisor logs that might be useful for us?

nothing interesting in supervisor logs

Anything in the Host logs that might be useful for us?

from home-assistant.log
Traceback (most recent call last):
  File "src/habluetooth/scanner.py", line 306, in habluetooth.scanner.HaScanner._async_start_attempt
  File "src/habluetooth/scanner.py", line 306, in habluetooth.scanner.HaScanner._async_start_attempt
  File "src/habluetooth/scanner.py", line 309, in habluetooth.scanner.HaScanner._async_start_attempt
  File "/usr/local/lib/python3.12/site-packages/bleak/__init__.py", line 198, in start
    await self._backend.start()
  File "/usr/local/lib/python3.12/site-packages/bleak/backends/bluezdbus/scanner.py", line 178, in start
    self._stop = await manager.passive_scan(
                 ^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/bleak/backends/bluezdbus/manager.py", line 527, in passive_scan
    assert_reply(reply)
  File "/usr/local/lib/python3.12/site-packages/bleak/backends/bluezdbus/utils.py", line 22, in assert_reply
    raise BleakDBusError(reply.error_name, reply.body)
bleak.exc.BleakDBusError: [org.freedesktop.DBus.Error.UnknownObject] Method "RegisterMonitor" with signature "o" on interface "org.bluez.AdvertisementMonitorManager1" doesn't exist


The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "src/habluetooth/scanner.py", line 505, in habluetooth.scanner.HaScanner._async_restart_scanner
  File "src/habluetooth/scanner.py", line 263, in _async_start
  File "src/habluetooth/scanner.py", line 350, in _async_start_attempt
habluetooth.scanner.ScannerStartError: hci0 (F8:AC:65:C6:3C:DD): Failed to start Bluetooth: [org.freedesktop.DBus.Error.UnknownObject] Method "RegisterMonitor" with signature "o" on interface "org.bluez.AdvertisementMonitorManager1" doesn't exist
; Try power cycling the Bluetooth hardware.
2024-05-07 00:33:43.887 ERROR (MainThread) [custom_components.frigate.api] Error fetching information from http://ccab4aaf-frigate-fa:5000/api/stats: Cannot connect to host ccab4aaf-frigate-fa:5000 ssl:default [Connect call failed ('172.30.33.7', 5000)]
2024-05-07 00:34:05.408 ERROR (MainThread) [bluetooth_auto_recovery.recover] hciNone [F8:AC:65:C6:3C:DD] seems not to exist (anymore), check BT interface mac address in your settings; Available adapters: {} 
2024-05-07 00:34:08.889 ERROR (MainThread) [custom_components.frigate.api] Error fetching information from http://ccab4aaf-frigate-fa:5000/api/stats: Cannot connect to host ccab4aaf-frigate-fa:5000 ssl:default [Connect call failed ('172.30.33.7', 5000)]
2024-05-07 00:34:08.889 ERROR (MainThread) [custom_components.frigate] Error fetching frigate data: 
2024-05-07 00:34:09.916 ERROR (MainThread) [habluetooth.scanner] hci0 (F8:AC:65:C6:3C:DD): Failed to restart Bluetooth scanner: hci0 (F8:AC:65:C6:3C:DD): Failed to start Bluetooth: [org.freedesktop.DBus.Error.UnknownObject] Method "RegisterMonitor" with signature "o" on interface "org.bluez.AdvertisementMonitorManager1" doesn't exist
; Try power cycling the Bluetooth hardware.
Traceback (most recent call last):
  File "src/habluetooth/scanner.py", line 306, in habluetooth.scanner.HaScanner._async_start_attempt
  File "src/habluetooth/scanner.py", line 306, in habluetooth.scanner.HaScanner._async_start_attempt
  File "src/habluetooth/scanner.py", line 309, in habluetooth.scanner.HaScanner._async_start_attempt
  File "/usr/local/lib/python3.12/site-packages/bleak/__init__.py", line 198, in start
    await self._backend.start()
  File "/usr/local/lib/python3.12/site-packages/bleak/backends/bluezdbus/scanner.py", line 178, in start
    self._stop = await manager.passive_scan(
                 ^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/bleak/backends/bluezdbus/manager.py", line 527, in passive_scan
    assert_reply(reply)
  File "/usr/local/lib/python3.12/site-packages/bleak/backends/bluezdbus/utils.py", line 22, in assert_reply
    raise BleakDBusError(reply.error_name, reply.body)
bleak.exc.BleakDBusError: [org.freedesktop.DBus.Error.UnknownObject] Method "RegisterMonitor" with signature "o" on interface "org.bluez.AdvertisementMonitorManager1" doesn't exist

System information

System Information

version	core-2024.5.0
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.12.2
os_name	Linux
os_version	6.6.25-haos
arch	x86_64
timezone	Europe/London
config_dir	/config

Home Assistant Community Store

GitHub API	ok
GitHub Content	ok
GitHub Web	ok
GitHub API Calls Remaining	5000
Installed Version	1.34.0
Stage	running
Available Repositories	1486
Downloaded Repositories	66

Home Assistant Cloud

logged_in	false
can_reach_cert_server	ok
can_reach_cloud_auth	ok
can_reach_cloud	ok

Home Assistant Supervisor

host_os	Home Assistant OS 12.2
update_channel	stable
supervisor_version	supervisor-2024.04.4
agent_version	1.6.0
docker_version	25.0.5
disk_total	146.9 GB
disk_used	105.2 GB
healthy	true
supported	true
board	ova
supervisor_api	ok
version_api	ok
installed_addons	File editor (5.8.0), InfluxDB (5.0.0), Mosquitto broker (6.4.0), chrony (3.0.1), AdGuard Home (5.0.7), Advanced SSH & Web Terminal (17.2.0), Samba share (12.3.1), Vaultwarden (Bitwarden) (0.21.2), ESPHome (2024.4.1), SQLite Web (4.1.2), Log Viewer (0.17.0), Grafana (9.2.2), Z-Wave JS UI (3.6.0), Frigate (Full Access) (0.13.2), MQTT Explorer (browser-1.0.1), Signal Messenger (6bc2eb0), Portainer (2.20.1), AirCast (4.2.1), Piper (1.5.0), Whisper (2.0.0), GivTCP (2.4.3), Lovelace Kindle Screensaver (1.0.10), openWakeWord (1.10.0), Firefly iii (6.1.15), Firefly iii Data Importer (20240414.1), Signal Messenger (0.83.0), AppDaemon (0.16.5), Music Assistant BETA (2.0.0b145)

Dashboards

dashboards	6
resources	43
views	51
mode	storage

Recorder

oldest_recorder_run	6 April 2024 at 12:25
current_recorder_run	5 May 2024 at 18:28
estimated_db_size	16086.53 MiB
database_engine	sqlite
database_version	3.44.2

Solcast PV Forecast

can_reach_server	ok
used_requests	4
rooftop_site_count	2

Additional information

No response

[alfwro13]

and a screenshot of the home assistant os console screen:

[Eskander]

I have the same issue running HA on bare metal NUC. It also started around 3 months ago, before that my system was running fine for a year.

Do you happen to also have an Intel AX201 CNVi Wi-Fi/Bluetooth card?

[alfwro13]

yep - same one - I pass-through the whole USB controller in proxmox:

00:14.0 USB controller: Intel Corporation Comet Lake PCH-LP USB 3.1 xHCI Host Controller 00:14.2 RAM memory: Intel Corporation Comet Lake PCH-LP Shared SRAM 00:14.3 Network controller: Intel Corporation Comet Lake PCH-LP CNVi WiFi

My proxmox is running on: Intel NUC i7-10710U

[Eskander]

It seems there's a firmware and/or driver issue with these cards causing them to crash. I've been trying different combinations for a while with no success. See

[alfwro13]

Upgraded to 12.3 and unfortunately this is still happening.

[alfwro13]

It seems there's a firmware and/or driver issue with these cards causing them to crash. I've been trying different combinations for a while with no success. See

I was looking at that link but I cannot figure out how to run any normal linux commands on home assistant OS.

[github-actions[bot]]

There hasn't been any activity on this issue recently. To keep our backlog manageable we have to clean old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant OS version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.