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(x86_64) HA OS doesn't boot when updating from 11.5 to 12.0 or 12.1

Open Milo721 opened this issue 1 year ago • 4 comments
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Describe the issue you are experiencing

When i upgrade from 11.5 to 12.0 or 12.1 the OS throws out these errors:

ACPI ERROR: no handler or method for gpe 0b

or

ACPI ERROR: no installed handler for fixed event

and it doesn't boot.

The computer i'm using for hosting HA is an ASUS Vivobook E402NA and currently i'm using the B slot for booting into HA OS 11.5.

What operating system image do you use?

generic-x86-64 (Generic UEFI capable x86-64 systems)

What version of Home Assistant Operating System is installed?

11.5

Did you upgrade the Operating System.

No

Steps to reproduce the issue

  1. Upgrade to any 12 version
  2. Wait the PC to reboot
  3. HA OS doesn't boot

Anything in the Supervisor logs that might be useful for us?

I don't know how to see the logs from one slot to the other

Anything in the Host logs that might be useful for us?

I don't know how to see the logs from one slot to the other

System information

ASUS Vivobook E402NA 4GB RAM 32GB Emmc

Additional information

No response

Milo721 avatar Mar 14 '24 21:03 Milo721

Same issue. Was the same with 12.0 and hasn't been fixed in 12.1 so had to revert to 11.5 so get a working system again.

It got closed here:

https://github.com/home-assistant/operating-system/issues/3195

But it isn't resolved at all

DanDon avatar Mar 14 '24 21:03 DanDon

It got closed here:

#3195

But it isn't resolved at all

Did you read the original issue in #3195? It was about a error on the console, compleeeetly different from what your reported. The original poster also confirmed that the issue he was seeing is resolved, see https://github.com/home-assistant/operating-system/issues/3195#issuecomment-1965894777.

Looking at the screenshot you posted in https://github.com/home-assistant/operating-system/issues/3195#issuecomment-1964629609, the errors are also different to this issue.

So again: Your issue manifests different (other error messages) and therefor (most likely) different root cause.

Instead of hijacking other people's report, please open a issue report on your own.

agners avatar Mar 15 '24 11:03 agners

@Milo721 hm, this is most likely related to the Linux 6.6 upgrade. It looks similar to this report on Arch Linux.

From the system console (keyboard/terminal), can you enter the OS shell using login, then enter the following command:

sed -i "1 s/$/ pci=nommconf/" /mnt/boot/cmdline.txt

Then try another update and see if that works.

agners avatar Mar 15 '24 11:03 agners

Still the same problem

Milo721 avatar Mar 15 '24 19:03 Milo721

There hasn't been any activity on this issue recently. To keep our backlog manageable we have to clean old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant OS version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

github-actions[bot] avatar Jun 14 '24 05:06 github-actions[bot]