HAOS 10.5 to 11.2 update failing (Intel Nuc)

[cesa030]

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Describe the issue you are experiencing

I can't upgrade HAOS since 10.5. After hitting the install butto I get a notification to check supervisor.

What operating system image do you use?

generic-x86-64 (Generic UEFI capable x86-64 systems)

What version of Home Assistant Operating System is installed?

10.5

Did you upgrade the Operating System.

Yes

Steps to reproduce the issue

1. Go to updates
2. Update Home Assistant Operating System
3. Get a notification to check supervisor

Anything in the Supervisor logs that might be useful for us?

ERROR (MainThread) [supervisor.os.manager] Home Assistant Operating System update failed with: Installation error: Failed updating slot rootfs.1: Syncing content to disk failed: Input/output error

Anything in the Host logs that might be useful for us?

[140655392152256] Error updating Home Assistant Operating System: Unknown error, see supervisor
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/hassio/update.py", line 212, in async_install
    await async_update_os(self.hass, version)
  File "/usr/src/homeassistant/homeassistant/components/hassio/handler.py", line 53, in _wrapper
    raise HassioAPIError(data["message"])
homeassistant.components.hassio.handler.HassioAPIError: Unknown error, see supervisor

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 238, in handle_call_service
    response = await hass.services.async_call(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2067, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2104, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 272, in handle_service
    return await service.entity_service_call(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 878, in entity_service_call
    single_response = await _handle_entity_call(
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 948, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 157, in async_install
    await entity.async_install_with_progress(version, backup)
  File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 432, in async_install_with_progress
    await self.async_install(version, backup)
  File "/usr/src/homeassistant/homeassistant/components/hassio/update.py", line 214, in async_install
    raise HomeAssistantError(
homeassistant.exceptions.HomeAssistantError: Error updating Home Assistant Operating System: Unknown error, see supervisor

System information

Version | core-2023.12.3 Installationstyp | Home Assistant OS Entwicklung | false Supervisor | true Docker | true Benutzer | root Virtuelle Umgebung | false Python-Version | 3.11.6 Betriebssystemfamilie | Linux Betriebssystem-Version | 6.1.45 CPU-Architektur | x86_64 Zeitzone | Europe/Berlin Konfigurationsverzeichnis | /config

Additional information

No response

[agners]

Can you also share the Supervisor logs? (Settings > System > Logs > choose Supervisor on the top right).

[cesa030]

Sure,

23-12-27 14:30:21 INFO (MainThread) [supervisor.resolution.check] Starting system checks with state running 23-12-27 14:31:38 INFO (MainThread) [supervisor.resolution.checks.base] Run check for dns_server_failed/dns_server 23-12-27 14:31:38 INFO (MainThread) [supervisor.resolution.checks.base] Run check for security/core 23-12-27 14:31:38 INFO (MainThread) [supervisor.resolution.checks.base] Run check for trust/supervisor 23-12-27 14:31:38 INFO (MainThread) [supervisor.resolution.checks.base] Run check for multiple_data_disks/system 23-12-27 14:31:38 INFO (MainThread) [supervisor.resolution.checks.base] Run check for ipv4_connection_problem/system 23-12-27 14:31:38 INFO (MainThread) [supervisor.resolution.checks.base] Run check for docker_config/system 23-12-27 14:32:53 INFO (MainThread) [supervisor.resolution.checks.base] Run check for dns_server_ipv6_error/dns_server 23-12-27 14:32:53 INFO (MainThread) [supervisor.resolution.checks.base] Run check for free_space/system 23-12-27 14:32:53 INFO (MainThread) [supervisor.resolution.checks.base] Run check for no_current_backup/system 23-12-27 14:32:53 INFO (MainThread) [supervisor.resolution.checks.base] Run check for pwned/addon 23-12-27 14:32:53 INFO (MainThread) [supervisor.resolution.check] System checks complete 23-12-27 14:32:53 INFO (MainThread) [supervisor.resolution.evaluate] Starting system evaluation with state running 23-12-27 14:32:54 INFO (MainThread) [supervisor.resolution.evaluate] System evaluation complete 23-12-27 14:32:54 INFO (MainThread) [supervisor.resolution.fixup] Starting system autofix at state running 23-12-27 14:32:54 INFO (MainThread) [supervisor.resolution.fixup] System autofix complete 23-12-27 14:40:08 INFO (MainThread) [supervisor.homeassistant.api] Updated Home Assistant API token 23-12-27 14:42:35 INFO (MainThread) [supervisor.updater] Fetching update data from https://version.home-assistant.io/stable.json 23-12-27 14:44:49 INFO (MainThread) [supervisor.os.manager] Fetch OTA update from https://github.com/home-assistant/operating-system/releases/download/11.2/haos_generic-x86-64-11.2.raucb 23-12-27 14:45:12 INFO (MainThread) [supervisor.os.manager] Completed download of OTA update file /data/tmp/hassos-11.2.raucb 23-12-27 14:45:17 ERROR (MainThread) [supervisor.os.manager] Home Assistant Operating System update failed with: Installation error: Failed updating slot rootfs.1: Syncing content to disk failed: Input/output error

[agners]

23-12-27 14:45:17 ERROR (MainThread) [supervisor.os.manager] Home Assistant Operating System update failed with: Installation error: Failed updating slot rootfs.1: Syncing content to disk failed: Input/output error

That sounds like a disk error, possible a hardware problem :cold_face: Maybe the host logs contains more information about the error.

[github-actions[bot]]

There hasn't been any activity on this issue recently. To keep our backlog manageable we have to clean old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant OS version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.