Unable to update HA Core and addons

[Santanachia]

Describe the issue you are experiencing

after upgrading to 8.4, the system began to run very slowly despite the fact that only 5% of the processor and 60% of the memory is used. On top of that I am not able to update either HA Core or addons (the installation process takes hours and nothing changes).

What operating system image do you use?

rpi3-64 (Raspberry Pi 3 64-bit OS)

What version of Home Assistant Operating System is installed?

8.4

Did you upgrade the Operating System.

Yes

Steps to reproduce the issue

1. upgrade from previous version

Anything in the Supervisor logs that might be useful for us?

ERROR (MainThread) [supervisor.utils] Can't execute run while a task is in progress

Anything in the Host logs that might be useful for us?

nothing suspicious

System Health information

No response

Additional information

I can't do a downgrade, the system runs so slow that ssh constantly disconnects.

[Santanachia]

p.s. When trying to install another addon:

ERROR (SyncWorker_4) [supervisor.docker.interface] Can't install homeassistant/aarch64-addon-ssh:9.6.0: 500 Server Error for http+docker://localhost/v1.41/auth: Internal Server Error ("Get "https://registry-1.docker.io/v2/": Get "https://auth.docker.io/token?account=vexator&client_id=docker&offline_token=true&service=registry.docker.io": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers) (Client.Timeout exceeded while awaiting headers)")

ERROR (SyncWorker_7) [supervisor.docker.interface] Can't install homeassistant/aarch64-addon-ssh:9.6.0: 404 Client Error for http+docker://localhost/v1.41/images/homeassistant/aarch64-addon-ssh:9.6.0/json: Not Found ("no such image: homeassistant/aarch64-addon-ssh:9.6.0: No such image: homeassistant/aarch64-addon-ssh:9.6.0")

[Santanachia]

update via ssh (port 22222) failed

Welcome to Home Assistant OS.

Use `ha` to access the Home Assistant CLI.
# ha os info
board: rpi3-64
boot: B
data_disk: .
update_available: false
version: "8.4"
version_latest: "8.4"
# ha os update --version=8.3
Error: Can't fetch OTA update from https://github.com/home-assistant/operating-system/releases/download/8.3/haos_rpi3-64-8.3.raucb: Response payload is not completed
#

[Santanachia]

is it possible to download the file manually and update from local file?

[agners]

This sounds like internet connectivity issues. Can you ping github.com?

What is ha network info showing?

[Santanachia]

# ping github.com
github.com is alive!

# ha network info
docker:
  address: 172.30.32.0/23
  dns: 172.30.32.3
  gateway: 172.30.32.1
  interface: hassio
host_internet: true
interfaces:
- connected: false
  enabled: false
  interface: eth0
  ipv4:
    address: []
    gateway: null
    method: disabled
    nameservers: []
  ipv6:
    address: []
    gateway: null
    method: disabled
    nameservers: []
  primary: false
  type: ethernet
  vlan: null
  wifi: null
- connected: true
  enabled: true
  interface: wlan0
  ipv4:
    address:
    - 192.168.8.100/24
    gateway: 192.168.8.1
    method: auto
    nameservers:
    - 192.168.8.1
  ipv6:
    address:
    - fd14:a32f:31a8:3f00:7976:7a2e:b232:ae34/64
    - fe80::d1a9:8e60:7e7d:64b5/64
    gateway: fe80::16a3:2fff:fe31:a83f
    method: auto
    nameservers:
    - fe80::16a3:2fff:fe31:a83f
  primary: true
  type: wireless
  vlan: null
  wifi:
    auth: wpa-psk
    mode: infrastructure
    signal: 54
    ssid: Vex 2.4
supervisor_internet: true

[Santanachia]

@agners

This sounds like internet connectivity issues.

You are right. After connecting via LAN, it managed to update, as well as everything works faster. The unsolved problem remains - WiFi worked fine in 8.3, now it doesn't work properly.

[agners]

There is only very few changes between 8.3 and 8.4, most of them are just bumps of stable versions of software.

https://github.com/home-assistant/operating-system/releases/tag/8.4

To me it seems unlikely a OS problem. Did maybe something in your environment change (new location with bad reception, new devices which interfere, etc?)

At the very least, I need host logs and detailed information of what Wi-Fi adapter you are using.

Also note that we generally recommend using Ethernet since it is much more reliable typically.

[Santanachia]

The only thing that has changed is the OS. Immediately after the reboot, there were problems with integrations that required internet.

WiFi built into the RPi 3 B+

I know I should be using Ethernet, but I need a USB connection to the device where I don't have a cable.

This isn't the first time an OS update has messed up WiFi. Not so long ago: #1837

[ArtBIT]

I am experiencing a similar issue. I cannot update Core nor any of the add-ons due to the fact that host does not have access to the internet, which it clearly has. I tracked it down to the http://version.home-assistant.io/online.txt not being accessible, while https://version.home-assistant.io/online.txt is.

And supervised installed since uses the http url in https://github.com/home-assistant/supervised-installer/blob/2f62e65aab05fba7dbbf70d6c91a02f98067631f/homeassistant-supervised/etc/NetworkManager/NetworkManager.conf#L18

It seems that if you failed to update your supervisor while the http URL was still accessible, you are locked out of updating due to this change https://github.com/home-assistant/supervisor/commit/bcef34012d6c93b05b547281eba20c152e39e505#diff-b4926e9e651453994da0283d12755b49151fc9f1f71f9a1eb592f85fa60801eeR244

Is there a way to trick the updater to skip the online check?

[github-actions[bot]]

There hasn't been any activity on this issue recently. To keep our backlog manageable we have to clean old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant OS version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.