Environment Canada integration becomes unavailable constantly

[jarboer]

The problem

I'm having an issue where the Environment Canada integration becomes unavailable constantly for me. The error seems to imply it is a network issue but when the issue is happening I can ping google.ca just fine. Here's an example of the history where you can see it gets the data for a bit then becomes unavailable (ignore the long cloudy event because that's from me shutting down my server for the night):

It has always done this since installing and I don't know why. All entities except for the AQI become unavailable at the same time. This Home Assistant install is running in a VM (TrueNAS) so maybe that's part of the issue but a friend of mine is doing the same thing and has no issues. The VM was set up to be on an ethernet bridge and I can't really think of any setup issue that would be causing it. I was going to try to run HAOS on bare metal but I can't even set up the integration anymore on any of my installs.

I'm hoping something I've mentioned can point to the root cause of the issue or maybe the integration can be designed to not become unavailable until the next weather check since it seems the integration checks every hour, and it has the correct data but then 20 minutes later or so it becomes unavailable.

What version of Home Assistant Core has the issue?

2023.5.4

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Environment Canada

Link to integration documentation on our website

https://www.home-assistant.io/integrations/environment_canada

Diagnostics information

home-assistant_environment_canada_2023-06-05T02-32-07.208Z.log

Example YAML snippet

No response

Anything in the logs that might be useful for us?

Error requesting environment_canada weather data: Cannot connect to host dd.weather.gc.ca:443 ssl:default [Name does not resolve]

Traceback (most recent call last):
  File "/usr/local/lib/python3.10/site-packages/env_canada/ec_aqhi.py", line 146, in get_aqhi_data
    response = await session.get(
  File "/usr/local/lib/python3.10/site-packages/aiohttp/client.py", line 536, in _request
    conn = await self._connector.connect(
  File "/usr/local/lib/python3.10/site-packages/aiohttp/connector.py", line 540, in connect
    proto = await self._create_connection(req, traces, timeout)
  File "/usr/local/lib/python3.10/site-packages/aiohttp/connector.py", line 901, in _create_connection
    _, proto = await self._create_direct_connection(req, traces, timeout)
  File "/usr/local/lib/python3.10/site-packages/aiohttp/connector.py", line 1166, in _create_direct_connection
    raise ClientConnectorError(req.connection_key, exc) from exc
aiohttp.client_exceptions.ClientConnectorError: Cannot connect to host dd.weather.gc.ca:443 ssl:default [Name does not resolve]
2023-06-04 22:20:43.279 DEBUG (MainThread) [env_canada.ec_aqhi] Retrieving AQHI failed
Traceback (most recent call last):
  File "/usr/local/lib/python3.10/site-packages/aiohttp/connector.py", line 1152, in _create_direct_connection
    hosts = await asyncio.shield(host_resolved)
  File "/usr/local/lib/python3.10/site-packages/aiohttp/connector.py", line 874, in _resolve_host
    addrs = await self._resolver.resolve(host, port, family=self._family)
  File "/usr/local/lib/python3.10/site-packages/aiohttp/resolver.py", line 33, in resolve
    infos = await self._loop.getaddrinfo(
  File "/usr/local/lib/python3.10/asyncio/base_events.py", line 863, in getaddrinfo
    return await self.run_in_executor(
  File "/usr/local/lib/python3.10/concurrent/futures/thread.py", line 58, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/local/lib/python3.10/socket.py", line 955, in getaddrinfo
    for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
socket.gaierror: [Errno -2] Name does not resolve

Additional information

No response

[home-assistant[bot]]

Hey there @gwww, @michaeldavie, mind taking a look at this issue as it has been labeled with an integration (environment_canada) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of environment_canada can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign environment_canada Removes the current integration label and assignees on the issue, add the integration domain after the command.

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environment_canada documentation environment_canada source _{^{(message by IssueLinks)}}

[asperger514]

I get this, but it still seems to work. Logger: py.warnings Source: components/environment_canada/init.py:117 First occurred: 05:13:25 (1 occurrences) Last logged: 05:13:25

/usr/local/lib/python3.11/site-packages/PIL/Image.py:992: UserWarning: Palette images with Transparency expressed in bytes should be converted to RGBA images warnings.warn(

[Francois1976]

Same problem, i'm in 2023.6.2

[stamandr]

Same problems. On 2023.7.1

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

[jarboer]

This is still an issue

[michaeldavie]

Can you provide any more information on your setup, as well as any relevant logs?