'can't open application' error on macOS Big Sur

[MemeFormer]

Describe the bug

when trying to open after fresh install with brew install --cask copyq I get this:

Version, OS and Environment

Application Version:

well, about that.. even if

and

there is

???

[zishuzy]

Me too.

[rsshilli]

It looks broke on Sonoma as well.

I suspect this is related to https://github.com/hluk/CopyQ/issues/2710.

[rsshilli]

Oh. From https://github.com/hluk/CopyQ/issues/1331 I learned this trick. It fixed it for me:

xattr -d com.apple.quarantine /Applications/CopyQ.app
codesign --force --deep --sign - /Applications/CopyQ.app

[MemeFormer]

Troubleshooting and Solution for CopyQ Installation Issue on macOS BigSur 11.7.10

Issue: Unable to run CopyQ after installation on macOS due to a specific Dyld Error Message indicating missing symbols related to Qt libraries.

Initial Steps and Encountered Issues:

1. Confirmed Installation Location:

   • Verified the location of CopyQ installation using:

     ls /Applications | grep CopyQ
     mdfind "kMDItemDisplayName == 'CopyQ' && kMDItemKind == 'Application'"
     open -a CopyQ
     

2. Encountered Error:

   • Dyld Error Message:

     Symbol not found: __ZNKSt3__115basic_stringbufIcNS_11char_traitsIcEENS_9allocatorIcEEE3strEv
     Referenced from: /Applications/CopyQ.app/Contents/MacOS/../Frameworks/QtWidgets.framework/Versions/A/QtWidgets (which was built for Mac OS X 12.0)
     Expected in: /usr/lib/libc++.1.dylib
     

3. Initial Troubleshooting Steps:

   • Attempted to reinstall CopyQ via Homebrew:

     brew install --cask copyq
     

4. Further Issues:

   • Homebrew upgrade process got stuck multiple times during llvm build.
   • Encountered errors when trying to install Qt due to missing full Xcode installation:

     brew install qt
     brew link --force qt
     

Final Solution:

1. Resolution via .dmg Installer:

   • Decided to use an older version of CopyQ available as a .dmg file.
   • Downloaded and installed CopyQ 6.3.0-gbf2d498e-v6.3.0 from the CopyQ GitHub releases page.
   • The installation went smoothly with no issues.

2. Clarification on Alternative Suggestion:

   • A commenter suggested dealing with macOS security prompts using command line, but this was unrelated to the underlying issue.
   • These security prompts can generally be bypassed by right-clicking (or Ctrl+clicking) the application and selecting "Open".

Additional Notes:

• Homebrew Fix Not Possible:

  • Due to the extensive time and resource requirements for building llvm and installing Qt, updating Homebrew dependencies wasn't feasible in this case.

• Specific Error Analysis:

  • The initial error was related to a mismatch or missing Qt library built for a different macOS version. This pointed us towards updating dependencies, which led to discovering the Xcode requirement.

• Potential for Newer .dmg Versions:

  • While version 6.3.0 worked, other newer versions might also work. Users are encouraged to try different versions if necessary.

Conclusion

Using an older .dmg version of CopyQ proved to be a successful workaround, bypassing the complex dependency issues faced with Homebrew installations. This approach may save time and avoid the intricacies of manually resolving build errors for others encountering similar problems.

[hluk]

I hope some of the issues are fixed in #2661. :crossed_fingers:

[joshpetit]

Oh. From #1331 I learned this trick. It fixed it for me:

xattr -d com.apple.quarantine /Applications/CopyQ.app
codesign --force --deep --sign - /Applications/CopyQ.app

To make this more easily findable on google, this fixes the "copyq is damaged and can't be opened" error

[hluk]

Closing as duplicate of #2652.

I'm updating installation steps in #2757.