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Like/Unlike button doesn't meet user expectation

Open jace opened this issue 13 years ago • 2 comments

When a user clicks Like or Unlike, they could be indicating a preference for one of two things:

  1. The speaker's presentation, or
  2. The video quality, which the speaker has no control of.

Having a single button will get us data where #1 and #2 are indistinguishable, so the feedback is not useful to either us or the speaker statistically.

Instead of Like/Unlike, we should have a Rate this button that opens a panel where the user can give separate feedback on (a) content, (b) presentation and (c) video quality.

Storing this in the user's automatic playlists is a bit too much, so we should store this on the Video model.

The "Like" feature also served as a proxy for the user's favourites. It'll now be replaced by the "Star" feature. There is a usability problem with this ("Like" is a better term than "Star") but that's for another ticket.

jace avatar Oct 26 '12 02:10 jace

i am working on this, can we implement it as a modal window? and also what is the whole point in making dislike playlist?

haseebgit avatar Dec 24 '12 08:12 haseebgit

@haseebgit This may be a bit more than you can handle right now.

The panel should not be a modal as modals will interrupt the video. The panel should open below the video.

There is no dislike playlist action. It's Dislike Video and it implies either you don't like the video quality, or don't like the content. This is the ambiguity we want to resolve with the panel.

jace avatar Dec 24 '12 08:12 jace