UXR Technology and Sites How to Guides

[abbyrivard]

Dependencies

• #1344
• #1714

Overview

The UXR team needs to create usage guides for the technology listed below so that new UXR team members can easily understand how to utilize these tools and participate in team communications.

Action Items

Complete review in the following steps:

• [x] Review past testing documents to get a list of frequently used tools and what they are used for
• [ ] Find access to login information and create guides for identified tools:
  • [ ] Internal team communication
    • [x] Slack channel: bring tdm-ux back to life?
    • [ ] UXR Gmail: set up automations
  • [ ] User testing
    • [ ] Slack channel: recruitment and volunteer training (general, ui-ux cop, onboarding)
    • [ ] Google suites: how to create and publish sites
    • [ ] ArcGIS
    • #1047
    • #1621
    • #1622
    • [ ] Set up testing accounts for testing
• [ ] Organize them into a dedicated folder on Shared Drive

Resources/Instructions

• Prior testing documents
• Reference HfLA Guide Resources
• Guide Examples:
  • Guide: How to Troubleshoot 1Password's One-time Password and Use Backup Codes
  • GUIDE: How to clean and destroy data

[Jane4925]

Starting the guides with #1047

[Biuwa]

Please provide an update:

1. Progress(What is the current status of your project? What have you completed, and what is left to do):
2. Blockers(Difficulties or errors encountered):
3. Availability(How much time will you have this week to work on this issue):
4. ETA(When do you expect this issue to be completed):
5. Pictures (if necessary)(Add any pictures that will help illustrate what you are working on):

[Biuwa]

@abbyrivard, @melissaperry09

Please provide an update:

1. Progress(What is the current status of your project? What have you completed, and what is left to do):
2. Blockers(Difficulties or errors encountered):
3. Availability(How much time will you have this week to work on this issue):
4. ETA(When do you expect this issue to be completed):
5. Pictures (if necessary)(Add any pictures that will help illustrate what you are working on)

[melissaperry09]

@Biuwa Update on Issue 1533

1. Progress - We have reviewed past research to understand what tools the UXR team has previously used. Current UXR members are in-process of getting access to 1Password. We have not created an usage guides or unarchived our Slack #tdm-ux channel.
2. Blockers - We cannot unarchive Slack channels, so we need to ask Bonnie to complete that. We cannot create usage guides for the tools until we use them ourselves and have an understanding of them that allows us to create the guides.
3. Availability - Abby and I can request our Slack channel, but we cannot work on site how to guides until after using them.
4. ETA - Site how to guides can be created after the reset button testing, but I cannot provide an ETA until that issue has a more firm timeline

[ExperimentsInHonesty]

@abbyrivard Please provide update

1. Progress: "What is the current status of your project? What have you completed and what is left to do?"
2. Blockers: "Difficulties or errors encountered."
3. Availability: "How much time will you have this week to work on this issue?"
4. ETA: "When do you expect this issue to be completed?"
5. Pictures or links* (if necessary): "Add any pictures or links that will help illustrate what you are working on."

• remember to add links to the top of the issue if they are going to be needed again.

[abbyrivard]

1. Progress: Still in the beginning stages of this task. Now that we’ve conducted the UXR team's first round of interviews and are heading into analysis, we can start filling in these guides as we utilize the tools/programs.
2. Blockers: Some of the items listed that need how to guide our team still has not utilized yet/do not fully understand (I.e. ArcGIS). Also, need clarification on if we need to document tools that we have phased out of the process.
3. Availability: I can dedicate about 6ish hours to this issue this week
4. ETA: Now that the reset button interviews have been conducted we can address a good number of these (slack, UXR Gmail, google suites, google calendar, zoom) however until we finish the analysis and learn more about some of the other programs like ArcGIS, I don’t have a firm ETA. Might be worth setting up a meeting to review ArcGIS in full.
5. Pictures or links (if necessary):* N/A at this time