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The configuration email cannot be sent

Open ThorManager opened this issue 6 months ago • 4 comments

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

Image

After configuring the email address, the email could not be sent out and the log did not report any errors logs Image

Expected Result

done

Actual Result

done

Product Area

Unknown

Link

No response

DSN

No response

Version

No response

ThorManager avatar May 30 '25 09:05 ThorManager

Assigning to @getsentry/support for routing ⏲️

getsantry[bot] avatar May 30 '25 09:05 getsantry[bot]

Routing to @getsentry/product-owners-settings-members for triage ⏲️

getsantry[bot] avatar May 30 '25 17:05 getsantry[bot]

Have you followed the instructions here? here https://develop.sentry.dev/self-hosted/email/

Mail is dispatched as a task to the celery worker container (defined here), so you'll want to make sure you're inspecting the worker containers for any errors.

evanpurkhiser avatar Jun 04 '25 16:06 evanpurkhiser

Hello @ThorManager please show us your worker container logs, as previously said by Evan.

aldy505 avatar Jun 05 '25 02:06 aldy505

This issue has gone three weeks without activity. In another week, I will close it.

But! If you comment or otherwise update it, I will reset the clock, and if you remove the label Waiting for: Community, I will leave it alone ... forever!


"A weed is but an unloved flower." ― Ella Wheeler Wilcox 🥀

getsantry[bot] avatar Jun 26 '25 07:06 getsantry[bot]