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Published 20 hours ago • verified publisher icon getsentry

Stats Not Showing Any Transactions

Open rojinebrahimi opened this issue 1 year ago • 8 comments

Self-Hosted Version

24.5.1

CPU Architecture

x86_64

Docker Version

24.0.6

Docker Compose Version

2.23.0

Steps to Reproduce

Screenshot 2024-07-03 at 12 54 26

Expected Result

I have both snuba transaction subscription consumer and snuba transaction consumer up and running. But I see no transactions coming. Seems like they are being dropped: Screenshot 2024-07-03 at 12 56 16

Actual Result

What are possible reasons for this? I did not have the issue before upgrading to version 24.5.1 (I was using 24.2.0). Could you please guide me through this? Thanks.

Event ID

No response

rojinebrahimi avatar Jul 03 '24 09:07 rojinebrahimi

Possibly related to #2876

ingria avatar Jul 04 '24 15:07 ingria

Possibly related to #2876

Thank you. Are there any temporary solutions for this version? Shall I upgrade the service?

rojinebrahimi avatar Jul 04 '24 22:07 rojinebrahimi

Have you try applying this? https://github.com/getsentry/self-hosted/pull/2908

Also do you have snuba-outcomes-billing-consumer on your compose project? See https://github.com/getsentry/self-hosted/pull/2909

aldy505 avatar Jul 09 '24 14:07 aldy505

Yes, I have included the snuba-outcomes-billing-consumer. Still see no results for accepted transactions.

rojinebrahimi avatar Jul 31 '24 14:07 rojinebrahimi

This should be resolved by adding the snuba-outcomes-billing-consumer. I'd suggest upgrading your self-hosted instance and checking if it works.

hubertdeng123 avatar Aug 16 '24 17:08 hubertdeng123

Still playable on 24.8.0. If I use rust consumer, everything works fine with Python.

zKoz210 avatar Sep 02 '24 09:09 zKoz210

@zKoz210 Are you saying on 24.8.0 switching to python consumer worked for you? We are able to see these stats properly on rust consumer

hubertdeng123 avatar Sep 04 '24 23:09 hubertdeng123

Yes, after switching to rust, I change them to python with each new update. https://github.com/getsentry/self-hosted/pull/2908/files

Otherwise, statistics are not displayed, events cannot be viewed, or it works very slowly and after 20-30 minutes some of the events appear. At the same time, my server has 24 cores, 128 GB of RAM and 8 TB NVME

zKoz210 avatar Sep 06 '24 15:09 zKoz210

This issue has gone three weeks without activity. In another week, I will close it.

But! If you comment or otherwise update it, I will reset the clock, and if you remove the label Waiting for: Community, I will leave it alone ... forever!

"A weed is but an unloved flower." ― Ella Wheeler Wilcox 🥀

getsantry[bot] avatar Oct 28 '24 07:10 getsantry[bot]