can't log into the forum

[tacman]

trafficstars

Sorry, not sure the best place to post this. I can't log in with google, github, or even reset my password.

I have no reason to believe my IP would be restricted, so I think it might be an error on the server.

[femto-code]

+1 Can confirm, this also happens to me. Also don't see why my IP address would be blocked. I could imagine this issue significantly limits the usage of this forum, so it would be great to have this solved.

[scp]

This is also preventing any new registrations (tested from ~10 different IPs/locations).

"New registrations are not allowed from your IP address."

@nolimits4web maybe some overzealous spam protection?

[scp]

Now upon any registration attempt (POST request to https://forum.framework7.io/u) receiving different error:

{
  "success": false,
  "message": "Incorrect username, email or password"
}

@nolimits4web

[scp]

and using auth service (GitHub) still returns:

{
  "success": false,
  "message": " New registrations are not allowed from your IP address.",
  "errors": {
    "ip_address": [
      "New registrations are not allowed from your IP address."
    ]
  },
  "values": {
    "name": "xxxxxxxx",
    "username": "xxxxxxxx",
    "email": "xxxxxxxx"
  },
  "is_developer": false
}

[kerrydp]

Hi tacman, I'm one of the admins on the forum, and it's likely your IP address might have been blacklisted due to the sheer volume of spam that was being received.

There are basically two pathways forward here:

• Notify us of your IP address, that we can whitelist, or
• We reduce the amount of filtering (ie whitelisting all previously blocked IPs) and face the risk that the forum will become very bloated with spam comments

I'll update the forum settings in a few hours to allow all traffic, and we can track how things go from there. I hadn't realised the log-in troubles (I just tried logging in myself from a new location, and it failed) but my main machine is still logged-in.

[kerrydp]

@tacman @scp @femto-code All IPs have been whitelisted now. Please let me know if you can successfully log in. Also, remember to report spam if you see it, it makes moderating a lot easier.

[scp]

@kerrydp - confirm fixed, thanks.

[tacman]

Yep, logged in now, thanks!