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Feature request: Notification on forwarding failure

Open james-fry opened this issue 5 years ago • 8 comments

Hi,

New user here. Im moving over to your service from mailgun (I'm sure I am not alone due to mailgun change to free tier). One of the things I found very valuable in mailgun is the ability to call a webhook on forwarding failure. This allowed my to (via IFTTT) email an alternative account to advise there have been forwarding issues. Why is this so important is that my provider (outlook.com) occasionally blocked mailgun due to their IPs being flagged as spam distributors (which MG were swift to address) but in the interim it allowed me to change routing to avoid further email losses.

I checked in your faq and github issues but I didnt find mention of such a capability in forwardemail.net

Is forwarding failure notification something you are considering to add? Does not need to be a webhook - could also be simple email, SMS etc.

james-fry avatar Feb 23 '20 14:02 james-fry

I've thought about this a lot - and I'm going to make this an opt-in feature.

niftylettuce avatar Feb 23 '20 18:02 niftylettuce

Nice - it would be a great addition to what looks to be a great service. I figured it may have a conflict on the security aspect (no logs, no disk writes/all in mermory) but for many users I think that knowing when there was a problem to avoid losing important mails would be a acceptable trade off. Even better to have option as you say.

james-fry avatar Feb 23 '20 19:02 james-fry

Hi @niftylettuce I have established today that outlook.com started to block emails from your service (when I needed to email something to myself it was not delivered). I added a second target address on my catchall alias and sure enough emails started to arrive on that address.

This makes my request to get notified when there was a problem to deliver more important for me. (I dont know how many mails I have not received...)

Also raises the issue of how your service and outlook.com establish trust. When I used to use mailgun this issue would occasionally arise and they moved me to a different IP to solve it. I assume this is not so possible for your service. How can I help to ensure that outlook will accept delivery of my mails?

james-fry avatar Mar 04 '20 13:03 james-fry

It seems a lot of the emails are also being bounced. I'm subscribed to a few mailing lists and got an email from on that lot of their emails are being bounced from my forwarded email. It would be great if we could get some stats on bounce rate.

shalzz avatar Mar 10 '20 03:03 shalzz

I'm sorry - I had to take care of some stuff, I will be following up ASAP. Hopefully the end of the week. Tons of updates and features (like these) coming your way.

Thank you all for your patience 🙏

niftylettuce avatar Mar 10 '20 06:03 niftylettuce

I'm sorry - I had to take care of some stuff, I will be following up ASAP. Hopefully the end of the week. Tons of updates and features (like these) coming your way.

Thank you all for your patience 🙏

Thanks for getting back to us! :) I appreciate the nature of the service I am using and that this is built on your time and good will...

james-fry avatar Mar 10 '20 09:03 james-fry

This feature is coming soon, I've added it to the Features page already

https://forwardemail.net/features

niftylettuce avatar May 08 '20 02:05 niftylettuce

Hi, I didn't notice this feature anywhere and it would be really useful. Did I miss something?

leftys avatar Sep 24 '21 08:09 leftys

We just launched our error logs feature. Try it out @ https://forwardemail.net/my-account/logs or under domains @ https://forwardemail.net/my-account/domains

titanism avatar Mar 07 '23 05:03 titanism