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Master password is not saved
On Android the master password is saved in the app, which makes it easier to access. On iOS this seems to be missing, which means users are required to type in the password every time they open the app.
There used to be a bug that caused it, but it should no longer be the case. Is the app on its latest version? What iOS version? What iOS device?
Happens to me on iPad OS 14, EteSync 1.5.2, selfhosted server.
We do it a bit differently in EteSync 2.0, and I believe it should fix it. Could you please try upgrading your account and seeing if that works? https://blog.etesync.com/etesync-2-0-is-now-released/
Thanks!
I can confirm that this issue stopped appearing a while ago for me (even before upgrading to v2 and after no apparent change on the Etesync side - I hate computers).