zendesk-node-api
zendesk-node-api copied to clipboard
Searching opened tickets returns a closed one
Using this code
this.zendesk.search.list('query=type:ticket status:open').then(function (results) {
console.log(results);
});
I get a closed ticket
[
{
id: 3746,
priority: null,
status: 'open',
problem_id: null,
has_incidents: false,
tags: [ 'phoneticket' ],
allow_channelback: false,
result_type: 'ticket'
},
{
id: 3165,
priority: null,
status: 'closed', <---------- ?
problem_id: null,
has_incidents: false,
tags: [ 'closed_by_merge', 'phoneticket' ],
allow_channelback: false,
result_type: 'ticket'
}
]