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Published 20 hours ago • verified publisher icon elementary

Opening HDD in files keeps loading

Open amal-chandran opened this issue 1 year ago • 2 comments

What Happened?

  • The files app keeps loading the mounted HDD
  • Which is formatted in NFTS & its a 2 TB HDD having 1.9 used

image

Steps to Reproduce

  • Connect the HDD
  • Open it using files app
  • Navigate to some folders inside close the files app
  • Try to open the files and access the files

Expected Behavior

  • Everytime it should open and show the files / folders list

OS Version

7.x (Horus)

Software Version

Latest release (I have run all updates)

Log Output

No response

Hardware Info

image

amal-chandran avatar Mar 08 '24 10:03 amal-chandran

I had no trouble opening an NTFS partition on an external HDD that was created in Linux some time ago although it seemed rather slow to open (3 or 4 seconds) although the root folder only contained a few folders. Overall the partition was 100GB of which 75GB was used. How long have you waited for the HDD to finish loading? Are there a lot of files in the root folder? IconView in particular is slow to display a large number of files - it is faster to use ListView for that.

jeremypw avatar Mar 10 '24 16:03 jeremypw

The behavior is like this. After mounting when i navigate to inner folders and then coming back to root will cause an infinte loading. If i navigate via cli i was able to list and see the mounted device.

amal-chandran avatar Mar 17 '24 17:03 amal-chandran