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Unable to uninstall or install Lens

Open craph opened this issue 3 years ago • 4 comments
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  • Electron-Builder Version: ^23.1.0
  • Node Version: >=0.12 <0.13
  • Electron Version: 15.5.7

I have install k8slens and when I want to uninstall it the nsis uninstaller show a message like Lens is running and try to close it. But it fail to close it and it can't uninstall the software.

Issue reference : https://github.com/lensapp/lens/issues/5887

Do you have any idea ?

Thank you very much. Best regards,

craph avatar Jul 26 '22 11:07 craph

Maybe a similar issue : https://github.com/electron-userland/electron-builder/issues/6865

craph avatar Jul 27 '22 05:07 craph

Anyone can help on this kind of issue ?

craph avatar Jul 27 '22 11:07 craph

Is it possible that there are some conflicts with antivirus or EDR like Crowdstrike with the NSIS installer ? To be able to uninstall correctly k8slens version 5.5.4 I had to install an old version of the soft and I can uninstall both version correctly.

I the version 5.5.4 of Lens it use electron-builder version ^23.1.0 and in the version 4.2.4 it use the version ^22.7.0 of electron-builder.

Did you do some major changes with the NSIS installer steps / process ? or are you aware of possible conflicts / issues with edr like Crowdstrike ? Thank you very much.

craph avatar Jul 27 '22 15:07 craph

I can't really tell via the diff https://github.com/electron-userland/electron-builder/compare/v22.7.0...v23.1.0 Between those versions was also a doc site migration and a "prettier" release to bring consistency to the code format, so the diff is huge

Can you please try next 23.3.3?

mmaietta avatar Jul 27 '22 15:07 mmaietta

problem solved with version 23.3.3

craph avatar Aug 22 '22 13:08 craph