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Published 20 hours ago • verified publisher icon eibol

Discrete graphics card not recognized

Open Nvertd opened this issue 1 year ago • 3 comments

The program does not recognize my discrete graphics card (RTX 3050 on a laptop), i have set windows graphics settings for the app to use the nvidia graphics. But the app only recognizes the intel one.

Nvertd avatar Jul 04 '24 15:07 Nvertd

Hi, can you include any error message, screenshot, log file. Thanks

eibol avatar Jul 05 '24 10:07 eibol

image image The RTX gpu is available to the app, but the app chooses the intel uhd graphics

Nvertd avatar Jul 06 '24 04:07 Nvertd

That windows displays just basic system information, it does not mean the video card is not available for encoding. Just try nvidia encoders (h264_nvenc/hevc_nvenc), or use the preset wizard.

eibol avatar Jul 06 '24 08:07 eibol