epv-api-scripts icon indicating copy to clipboard operation
epv-api-scripts copied to clipboard

Account Onboard Utility - Safe Does not Exist

Open jsweecl opened this issue 3 years ago • 0 comments

Summary

When attempting to onboard new accounts using the "Accounts_Onboard_Utility.ps1", the output states "Safe does not exist", even when the actual Safe does exist on the CyberArk. The Safe is named as "TESTSAFE". I'm using the tenant admin to login as well.

Steps to Reproduce

  1. Fill in CSV with the necessary information of the new accounts
  2. Open powershell and run as administrator
  3. Key in command ".\Accounts_Onboard_Utility.ps1 -PVWAURL "https://FQDN/PasswordVault" -CsvPath .\onboardaccounts.csv -Create -NoSafeCreation -ConcurrentSession"
  4. Enter username and password when prompted

Expected Results

New Accounts within the CSV file will be onboarded successfully.

Actual Results

New Accounts not onboarded as the output shows "Safe does not exist".

Reproducible

  • [x] Always
  • [ ] Sometimes
  • [ ] Non-Reproducible

Version/Tag number

N/A

Environment setup

CyberArk Privilege Cloud 12.5.0

Additional Information

New Accounts are successfully adding into CyberArk when I specify the "-BypassSafeSearch" switch.

jsweecl avatar Jul 25 '22 03:07 jsweecl