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Clicking Reveal button fails to show results

Open deeboe77 opened this issue 6 years ago • 12 comments

Clicking Reveal simply turns the screen blank and no results are shown.

deeboe77 avatar Aug 12 '19 18:08 deeboe77

It appears to be limited to a single story. The only thing unique about that one is that it has 2 votes, one from me and the other from another user.

deeboe77 avatar Aug 12 '19 20:08 deeboe77

Do you have an error on the console?

cschleiden avatar Aug 12 '19 23:08 cschleiden

No, it just goes blank.

deeboe77 avatar Aug 13 '19 13:08 deeboe77

Just to be sure, I meant the console in the browser dev tools (F12). Nothing there?

Do you know what the two votes were?

cschleiden avatar Aug 13 '19 16:08 cschleiden

Ah, sorry for my misunderstanding. Here are the two errors:

TypeError: Cannot read property 'identifier' of undefined at t.n.renderCard (main.b08896b5.chunk.js:1) at main.b08896b5.chunk.js:1 at Array.map (<anonymous>) at t.value (main.b08896b5.chunk.js:1) at Oi (1.d362811c.chunk.js:1) at Pi (1.d362811c.chunk.js:1) at Di (1.d362811c.chunk.js:1) at Ka (1.d362811c.chunk.js:1) at Ga (1.d362811c.chunk.js:1) at Os (1.d362811c.chunk.js:1) da @ 1.d362811c.chunk.js:1 n.callback @ 1.d362811c.chunk.js:1 oa @ 1.d362811c.chunk.js:1 ra @ 1.d362811c.chunk.js:1 za @ 1.d362811c.chunk.js:1 qa @ 1.d362811c.chunk.js:1 (anonymous) @ 1.d362811c.chunk.js:1 t.unstable_runWithPriority @ 1.d362811c.chunk.js:1 Rs @ 1.d362811c.chunk.js:1 Os @ 1.d362811c.chunk.js:1 Ts @ 1.d362811c.chunk.js:1 Ns @ 1.d362811c.chunk.js:1 kn @ 1.d362811c.chunk.js:1

Uncaught TypeError: Cannot read property 'identifier' of undefined at t.n.renderCard (main.b08896b5.chunk.js:1) at main.b08896b5.chunk.js:1 at Array.map (<anonymous>) at t.value (main.b08896b5.chunk.js:1) at Oi (1.d362811c.chunk.js:1) at Pi (1.d362811c.chunk.js:1) at Di (1.d362811c.chunk.js:1) at Ka (1.d362811c.chunk.js:1) at Ga (1.d362811c.chunk.js:1) at Os (1.d362811c.chunk.js:1) n.renderCard @ main.b08896b5.chunk.js:1 (anonymous) @ main.b08896b5.chunk.js:1 value @ main.b08896b5.chunk.js:1 Oi @ 1.d362811c.chunk.js:1 Pi @ 1.d362811c.chunk.js:1 Di @ 1.d362811c.chunk.js:1 Ka @ 1.d362811c.chunk.js:1 Ga @ 1.d362811c.chunk.js:1 Os @ 1.d362811c.chunk.js:1 Ts @ 1.d362811c.chunk.js:1 Ns @ 1.d362811c.chunk.js:1 kn @ 1.d362811c.chunk.js:1

deeboe77 avatar Aug 13 '19 16:08 deeboe77

Okay that helps, let me try if I can see when we'd end up in this case.

cschleiden avatar Aug 14 '19 15:08 cschleiden

FYI - I looked into this a bit more and found something. Upon inspecting the code, I could see that the value for the card is visible in the source. In which case, I found that one card had no value and the other had a value of 'S', as we are using shirt size estimates. Not sure why one is blank, but guessing that is what is happening here:

Blank card: <div class="card--frame card--back disabled" style="width: 50px; height: 75px; line-height: 74px; font-size: 24px;"></div>

S card: <div class="card--frame card--back disabled" style="width: 50px; height: 75px; line-height: 74px; font-size: 24px;">S</div>

deeboe77 avatar Aug 19 '19 18:08 deeboe77

We ran into this today and what we found was that all devs were showing that they had estimated yet one of them informed us he did not. When he went to the page under 'All votes' an unrevealed card was displayed for him yet his vote was null (not selected). Even after he selected the card and we tried to reveal we still had the same issue. We were doing an offline estimation so realtime updates my not have been working fully at the time.

jnhaffey avatar Sep 17 '19 14:09 jnhaffey

FYI - I looked into this a bit more and found something. Upon inspecting the code, I could see that the value for the card is visible in the source. In which case, I found that one card had no value and the other had a value of 'S', as we are using shirt size estimates.

I just encountered this issue, and found the same thing. One person had a card visible, but no actual estimate in the div contents.

In my case the person wasn't even a member of my team. I don't know whether he entered our estimation session and exited without selecting a card, or if some other quirk is causing him to show up in the voting results.

sjasonsmith avatar Oct 28 '19 17:10 sjasonsmith

I have this issue too but only intermittently - I can't seem to find a pattern or cause as to when it happens.

Is there any update on a fix for this?

Link to original issue raised with devcommunity

AdjunoTom avatar Jan 06 '20 07:01 AdjunoTom

Sorry, I don't see this bug and create #112 with screen of bug and suggest a solution

goldserg avatar Feb 11 '20 12:02 goldserg

Okay that helps, let me try if I can see when we'd end up in this case.

@cschleiden @deeboe77 My team is currently experiencing this problem. Do we have an update on fixing this?

caitie-santo-tm avatar May 19 '20 18:05 caitie-santo-tm