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Bug - Registering for New Account on usaco.org

Open maggieliu05 opened this issue 3 years ago • 5 comments

Someone submitted the contact form!

URL: https://usaco.guide/ Module: None Topic: Other Message: I’m trying to register a new account but didn’t received anything after submitting request.

maggieliu05 avatar Jun 18 '22 09:06 maggieliu05

uh could we have some more info?

SansPapyrus683 avatar Jun 20 '22 01:06 SansPapyrus683

When we try to register a new account or click on forgot password and submit our details, we don't receive any link in our g-mail account

prashanth-does-dev avatar Jun 22 '22 05:06 prashanth-does-dev

If this is in reference to http://usaco.org/ (which is different from the USACO Guide), see this section on the USACO website:

We have been made aware that gmail has recently stopped accepting some emails from the USACO server -- e.g., for new accounts and password resets. If this issue is affecting you, please try adding [email protected] to your gmail contacts list. If you are still having issues, please notify the contest director, Brian Dean ([email protected]). If you have recently received an email from the USACO server such as a password reset email or an account creation email, consider starring it, so that gmail will hopefully treat USACO emails with better priority.

If it's an issue related to the USACO Guide, please reopen this issue!

thecodingwizard avatar Jun 22 '22 08:06 thecodingwizard

Forgot to mention that if you are unable to create an account, you can use https://ide.usaco.guide/ to submit in the meantime. Reopening since this is still an active issue.

bqi343 avatar Jul 14 '22 13:07 bqi343

i didnt recieve any mail after trying to register

spr027 avatar Sep 01 '22 09:09 spr027

Addressed by #3266 (this is the most we can do)

bqi343 avatar Dec 19 '22 05:12 bqi343