Magento-Chatbot icon indicating copy to clipboard operation
Magento-Chatbot copied to clipboard

version v1.0.7 Doesnt Reply

Open itsmudassir opened this issue 7 years ago • 7 comments

My plugin is connected successfuly to webhook . it does show a message is seen by the page some times but never replies or show welcome message . This url works fine with webhook https://www.mudassir.website/chatbot/webhook/messenger/endpoint/HUEHUEHUEBR/ .Please help, quick reply will appreciated . logs.zip 1 2 3 4

itsmudassir avatar Mar 26 '18 12:03 itsmudassir

Hi there.

Are you an administrator for the page? Because Facebook will only let the bot send messages to the administrator if the page isn't aproved by them yet.

Also, did you checked if there's a chatbot specific log in the log folder? It should be something like werules_facebook_chatbot.log

blopa avatar Mar 26 '18 12:03 blopa

Also, try sending "help" with lower case, just like it's on settings.

blopa avatar Mar 26 '18 12:03 blopa

No none of the variations work. how can i give you my site credentials privately ? I am using magento 2.2.2 ubuntu 16.4 and apache .

itsmudassir avatar Mar 26 '18 13:03 itsmudassir

Please invite me to be a admin of your Facebook page. My Facebook is [email]

blopa avatar Mar 26 '18 13:03 blopa

invite sent

itsmudassir avatar Mar 26 '18 13:03 itsmudassir

Weird. I haven't received anything. Can you try sending to this email [email]?

blopa avatar Mar 26 '18 14:03 blopa

Email sent to [email]

itsmudassir avatar Mar 26 '18 19:03 itsmudassir