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Modernise and improve email functionality and template

Open arraypress opened this issue 7 years ago • 4 comments
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Enhancement Request

Explain your enhancement (please be detailed)

As per discussion with @sunnyratilal, with the forthcoming release of EDD 3.0, it might be good to go back and revise the email template and structure of the data on the purchase receipts, sales notifications, etc.

Here is what I propose:

  • The look of the payment receipts (and emails in general) is a bit dated and not fully responsive in my experience. Something similar to WooCommerce, Stripe, Airbnb, etc could be used to bring things more up to date and inline with digital product sales.

  • The new user registration notification should be customisable by the store owner, while this is ultimately core WordPress functionality, EDD sends it's own version of this notification and it would be nice to be able make the content editable for store owners to welcome customers.

  • The purchase receipts can be made tax/invoice compliant by structuring the layout and data into a table as per the way PDF Invoices does on the invoice templates included. When you purchase goods from a store, the "receipt" given is typically structured to also function as tax compliant invoice, which is what I believe we should aim for with EDD out of the box.

Here are some screenshots from purchase receipts that look good:

screenshot 2018-07-03 11 44 14

screenshot 2018-07-03 12 07 21

Justification or use case

Modernisation of email functionality.

arraypress avatar Jul 03 '18 11:07 arraypress

While not related to digital downloads, the general look of the Deliveroo emails looks pretty good:

screenshot 2018-07-03 12 16 18

arraypress avatar Jul 03 '18 11:07 arraypress

Seen this receipt tonight and liked the look of it, maybe something like this could also work (looks a bit cleaner and better looking than just a table):

screenshot 2018-07-04 19 47 44

arraypress avatar Jul 04 '18 18:07 arraypress

Another good example of a purchase receipt:

screenshot 2018-09-03 09 42 16

arraypress avatar Sep 03 '18 14:09 arraypress

While important, this won't be ready for 3.1. We need to do some UI/UX work around what this will look like in the admin before committing to it.

cklosowski avatar Aug 01 '22 17:08 cklosowski