OceanHR4 connection issue

[s910324]

spectrometer and system information

• model : OceanHR4
• OS : Windows 11 64 Bit
• python version: 3.10.7
• python-seabreeze version: 2.7.0
• installed-via: python pip install seabreeze and seabreeze_os_setup

current problem

1. Ocean HR4 cannnot be found using both cseabreeze and pyseabreeze backend
2. Both WINUSB (v10.0.22621.2506) and WINUSB (v6.1.7600.16385) driver were tested, but does no difference
3. Tried on two window machine, both have trobule finding HR4, but can recognize Ocean USB2000+ without any issue
4. Ocean HR4 can be found using OceanView 2.0.13 and works properly.
5. The HR4 system property window as below, it does not show Manufacturer correctly, I assume this might be the reason that it failed to show on the list

steps to reproduce

import seabreeze from seabreeze.spectrometers import list_devices, Spectrometer print( list_devices()) result shows [] if only HR4 is connected

like to have some help, thank you.