Alex

Can you try revert the transcoding settings to default, then record and upload a new videos and see if it works on your phone?

The default is 720p.There is also a button to reset to default at the bottom left corner

What are the movie settings on your phone's camera?

Do you see any logs in the server container when you are trying to stream the video on the mobile app?

@mertalev can you replicate what @yuhuan417 is seeing?

@bshep Hi, just for some data point, how old is this Immich instance?

Did you change your installation method i.e moving from Google Playstore to APK or Fdroid?

@cristian98149 this is expected behavior, changing the installation method will cause the device Id to be different which is used to distinguish assets from each device at the moment. So...

@Deathproof76 your issue is different from this one. And it seems like your instance have some problem. Have you managed to manually do something with the database recently?

@othyn yes, running missing thumbnail job will resolve the issue