Alex

Ok, here is the fix 1. Leave everything running 2. Attach to the Postgres database container with the following command (assuming you are using the stock `.env` values for the...

@Pheggas this only happens in some instances and not all. There is no good way to hotfix this besides manually performing the steps outlined above.

> I can confirm the steps outlined by @alextran1502 fixed the issue for me. Hopefully it's a one time thing, once the unique index is in place I assume it...

This is a limitation of the player rather than an Immich bug and it appears to not have a fix for this until the video player library supports it.

fixed in #2960

superseded by #3001

Hello, if you logout and log back in, does it solve the issue?

Where did the assets with the cloud icon get uploaded? the asset with the cross checkmark item meaning they haven't been backup yet?

From your screenshot, there are two icons  - The crossed cloud means it is on the device, local, and not yet backed up. - The cloud with a check...

Can you help me with the question of whether or not you have uploaded anything photos or videos on the phone that you used to take the screenshot?