Alex

@monesje can you please uninstall then reinstall the app?

@Baxter117 We identified the issue is with Flutter. We updated the Flutter version that is supposed to fix this issue; it will be available in the next release. Please let...

I can also reproduce this. I suspect it is related to the Chewie hook controller as well. cc: @martyfuhry

I think when the thumbnails weren't finished generating, the original format were request, cause increase in ram usage or ran into unsupported format so it crashes the app

Can you take a look at this? https://github.com/immich-app/immich/discussions/7392#discussioncomment-8580344 Look like your database user is not superuser

This is, unfortunately, a problem we haven't yet optimized for. When your entire library is on iCloud, the app will first download those assets to the device and then upload...

@tye-mustafa is it a video you can zip up and share with me? You can send it to my email at [email protected]

You can put it on some cloud storage service like DropBox or GDrive, right?

@tye-mustafa What is your phone model and which method do you use to install the app?

@tye-mustafa You can reset the transcoding policy back to default and try re transcoding a video. I think VP9 might be the issue