Alex

Do you think CF was playing a part in this? In my prod setup, I use VPN and never get logged out

Do you have background backup enabled? Maybe we haven't handled that case gracefully

Thank you, I think it might be the cause. Let me see if I can handle the case it cannot connect to the server gracefully

@mmomjian Do you also use background backup as well?

@mmomjian What do you use for your wife to access the instance while not on the local WIFI network?

Thank you for the input, let me try remove that logout condition on the splash_screen to see if it helps

@jrasm91 where are you seeing this?

@mmomjian Do you still have the log above that you can share? I would like to see the stack trace of "Unable to get user information from the server"