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QuickChoice - Image Cacheing Issues

Open AndyHaas opened this issue 3 years ago • 2 comments

We are experiencing an issue where when we update the fsc_Quickchoice_Images static resources with new images we get a 404 Not Found when the component is generated.

Screen Shot 2022-08-10 at 09 14 05

I have found several articles referring to this known issue with Salesforce. I have attempted to rename and retry to no avail.

Salesforce Article https://help.salesforce.com/s/articleView?id=000360000&type=1

Stack Overflow https://salesforce.stackexchange.com/questions/89749/files-in-zipped-static-resource-return-404-errors-after-being-updated

Any suggestions on what to attempt next would be greatly appreciated.

AndyHaas avatar Aug 10 '22 14:08 AndyHaas

Make sure the file name matches exactly, including the file extension. For example abc.png is different from abc.PNG.

On Wed, Aug 10, 2022 at 10:17 AM Andy H @.***> wrote:

We are experiencing an issue where when we update the fsc_Quickchoice_Images static resources with new images we get a 404 Not Found when the component is generated.

[image: Screen Shot 2022-08-10 at 09 14 05] https://user-images.githubusercontent.com/22582720/183923885-e2eda790-9ccc-48ee-89e1-b5aeb5a65128.png

I have found several articles referring to this known issue with Salesforce. I have attempted to rename and retry to no avail.

Salesforce Article https://help.salesforce.com/s/articleView?id=000360000&type=1

Stack Overflow

https://salesforce.stackexchange.com/questions/89749/files-in-zipped-static-resource-return-404-errors-after-being-updated

Any suggestions on what to attempt next would be greatly appreciated.

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ericrsmith35 avatar Aug 10 '22 15:08 ericrsmith35

Eric, Thanks for the suggestion. I have literally copied and pasted the file names as this has caught me up before. I have even tried coping with the URL and trying different naming schemes to validate that I typed it incorrectly.

URL being requested https://missionalmarketing--c.na209.visual.force.com/resource/1660093506000/fsc_Quickchoice_Images/jake-fagan-icETNYUx65c-unsplash.jpeg

Screen Shot 2022-08-10 at 10 24 39

AndyHaas avatar Aug 10 '22 15:08 AndyHaas

This issue has to result in the folder name. As I was updating the code for dual columns to expand properly I understood that if you enter in a URL that will override where the icon will be stored. For my instance, I created a new static resource uploaded a new zip file, and created a structured URL to load the icons that I needed.

For future self and anyone else. SPELLING is KEY. If you mistype or have a case mismatch the icon will not load. the URL MUST MATCH EXACTLY.

Also for future self and anyone else. The URL is structured with Static Resource Name/Folder Name/Image Name https:/zyz.com/resource/1660682513000/MissionalProductImages/MissionalProductImages/box.png

Again I can't stress enough that you MUST SPELL EVERYTHING correctly to get this to work.

AndyHaas avatar Aug 16 '22 21:08 AndyHaas