AVideo-Encoder username and password cannot be blank

I installed the encoder and when I tried to sign in. I get a Sorry your username and password cannot be blank. I check the encoder DB and the username and password is listed in it. The password is not even encrypted.

What would cause this message and not let me sign in?

Thank you

Mar 06 '19 21:03 TechBill

Sorry, I really never seen this. please check your log file to try to find a clue

Mar 07 '19 12:03 DanielnetoDotCom

Should it work if encoder was installed as sub-folder? like domain.com/encoder ?

I created a sub-domain encoder.domain.com then tried to install it but it get stuck at "Processing" on sub-domain installation - the DB never get created screen shot 2019-03-07 at 3 28 42 pm

Mar 07 '19 21:03 TechBill

This what I get when tried to log in on sub-folder domain.com/encoder/

screen shot 2019-03-07 at 3 30 10 pm

Mar 07 '19 21:03 TechBill

Found this error in log for sub-domain installation

[07-Mar-2019 15:06:17 America/Chicago] PHP Warning: require_once(/home/proscoops/encoder.proscoops.com/view/../videos/configuration.php): failed to open stream: No such file or directory in /home/proscoops/encoder.proscoops.com/view/index.php on line 18

Mar 07 '19 21:03 TechBill

yes, this may be the problem

how is your encoder configuration.php file?

Mar 11 '19 11:03 DanielnetoDotCom

Sorry I have been busy with other projects.

Where should the configuration file be located in? I do see one in /objects/ folder however it look like the error log expect it in a different folder?

/home/proscoops/encoder.proscoops.com/view/../videos/configuration.php

What folder is /../?

Mar 12 '19 20:03 TechBill

should be inside your videos directory

Mar 13 '19 14:03 DanielnetoDotCom

How do I change the php it using? I noticed that it detect php 5.6 when the server have php 7.2 installed. I wonder that is the problem? Cpanel allows several version of php to be install but look like your script is pointed to /usr/bin/php? Is there a way to change and point to a different php bin?

Mar 15 '19 21:03 TechBill

Never mind, strange reason it detect php 7.2 now

Mar 15 '19 21:03 TechBill

is it fixed now?

Mar 16 '19 11:03 DanielnetoDotCom

I am still working on it. I have not been able to get it to work yet.

Mar 18 '19 16:03 TechBill

same error

Mar 19 '19 22:03 raffeal

no problem in configuration file

Mar 19 '19 23:03 raffeal

I can not reproduce this error, you may have something redirecting or blocking your request.

Mar 20 '19 16:03 DanielnetoDotCom

I am still looking into this. Have this been tested on php 7.2 before?

Mar 20 '19 19:03 TechBill

@TechBill Yes, I use PHP 7.2 on any Ubuntu 18 installation with no problem

Mar 21 '19 12:03 DanielnetoDotCom

Do we use same database and mysql user for streamer and encoder site?

Mar 21 '19 17:03 TechBill

i have installed both in godaddy vps...and encoder is not login in and also live rtmp is not connected and stream key is hidden

Mar 22 '19 03:03 raffeal

Do we use same database and mysql user for streamer and encoder site?

same question..... i have created two different database

Mar 22 '19 03:03 raffeal

I was able to sign in today. I have to use and set up ssl cerf to make it work

Mar 25 '19 13:03 TechBill

I faced all of the problems listed above. I was finally able to connect and login when I rolled back php to version 7.2

Nov 25 '20 10:11 Khaled4