OpenAI AuthenticationError: Incorrect API key provided

[Faisalnd]

Duplicates

• [X] I have searched the existing issues

Steps to reproduce 🕹

When running Auto-GPT using the command python3 -m autogpt --debug, I am getting an AuthenticationError with the message "Incorrect API key provided". I am sure that the API key is correct, as I have double-checked it.

Clone the Auto-GPT repository from https://github.com/Torantulino/Auto-GPT Install the required packages using pip3 install -r requirements.txt Run the command python3 -m autogpt --debug in the terminal.

Current behavior 😯

When running the above command, I get the following error message:

openai.error.AuthenticationError: Incorrect API key provided: sk-EIrT3***************************************zwpE. You can find your API key at https://platform.openai.com/account/api-keys.

Expected behavior 🤔

I expect the command to run successfully and connect to the OpenAI API using the correct API key.

Additional Information:

• I am running the latest version of Python (3.11) on macOS Monterey (12.1).
• I have checked that the API key is correct by copying and pasting it directly from the OpenAI dashboard.
• Note that I am using the new .env file for API key authentication.

Your prompt 📝

# Paste your prompt here

[wadewilliams]

Possibly have you not set up billing for platform.openai.com? They will give you a nonfunctioning API key if you haven't setup billing. And platform.openai.com is a separate billing system than chat.openai.com if you're already paying for that.

[Momof3disneyfans]

I have both paid plans set up and I'm still receiving this error as well

[Faisalnd]

Possibly have you not set up billing for platform.openai.com? They will give you a nonfunctioning API key if you haven't setup billing. And platform.openai.com is a separate billing system than chat.openai.com if you're already paying for that.

Thank you for your suggestion. However, I am currently using an API key from the OpenAI platform, and it's working perfectly fine with AgentGPT. I have no issues with the API and have confirmed that the billing is set up properly. The API key I'm using was generated from the platform, and I have verified that it is the correct one. Thank you for your help

[kingofthephil]

I am a novice, and this is what worked for me. I used ChatGPT4 and got this list of troubleshooting steps. I had an incorrect API key in my environment variables:

Here are a few steps you can take to troubleshoot this issue:

1. Double-check your API key: Visit https://platform.openai.com/account/api-keys to ensure that you are using the correct API key. Make sure there are no extra spaces or characters when copying the key.

2. Verify the API key configuration: Ensure that your API key is properly set in your application's configuration or environment variables. If you are using an environment variable, make sure it is correctly set and accessed in your code.

3. Check the API key's permissions: Some API keys may have restricted access or usage limits. Ensure that the key you are using has the necessary permissions and has not exceeded any usage limits.

4. Update your dependencies: It is possible that an outdated package or library could cause issues. Make sure you are using the latest version of the OpenAI library and any other relevant dependencies.

5. Test your API key with a simple example: To confirm that your API key is working correctly, you can test it using a minimal example or by running a simple script that calls the OpenAI API.

[nathanfontaine2484]

I'm also running into this problem ill let you know if i figure it out

[cyberepictetus]

I am a novice, and this is what worked for me. I used ChatGPT4 and got this list of troubleshooting steps. I had an incorrect API key in my environment variables:

Here are a few steps you can take to troubleshoot this issue:

1. Double-check your API key: Visit https://platform.openai.com/account/api-keys to ensure that you are using the correct API key. Make sure there are no extra spaces or characters when copying the key.

2. Verify the API key configuration: Ensure that your API key is properly set in your application's configuration or environment variables. If you are using an environment variable, make sure it is correctly set and accessed in your code.

3. Check the API key's permissions: Some API keys may have restricted access or usage limits. Ensure that the key you are using has the necessary permissions and has not exceeded any usage limits.

4. Update your dependencies: It is possible that an outdated package or library could cause issues. Make sure you are using the latest version of the OpenAI library and any other relevant dependencies.

5. Test your API key with a simple example: To confirm that your API key is working correctly, you can test it using a minimal example or by running a simple script that calls the OpenAI API.

Thanks for the ChatGPT-generated response that isn't helpful at all.

[cyberepictetus]

I'm getting the same error. My API key is definitely correct and I've tested it outside of Auto-GPT. My error message is the same as @Faisalnd, although it displays another API key that isn't mine. This isn't the key set in .env.

I also set the API key as a local environment variable and get the same result.

• Python version: 3.10.11
• Using .env file
• Using GPT3.5 Only Mode

[cyberepictetus]

@Faisalnd I just resolved this by running Auto-GPT in a new CMD window. Before this, I was trying to run it in the same CMD session I installed it in.

[cts23]

@Faisalnd I just resolved this by running Auto-GPT in a new CMD window. Before this, I was trying to run it in the same CMD session I installed it in.

That didnt work for me.

[jasonvan]

I ran into the same issue as @Faisalnd and @cyberepictetus. My error message also displays another API key that isn't mine. I was able to get it running using the VSCode+devcontainer approach that the README.md mentions, but when I try to run it on my local Python install inside a virtual environment it doesn't work.

• Python version: 3.11.3
• Using .env file
• macOS Montery 12.2.1

Devcontainer Python is 3.8.0

[n-clark-93]

@Faisalnd and @cyberepictetus - I had an old api key that I had since deleted save in my system environment on my Mac. AutoGPT was trying to use that, not the one I had saved in my .env file. You'll have to remove it from your system before your AutoGPT will work.

I used ChatGPT4 to solve the issue by giving it the error I received in the terminal and using this prompt:

paste error message here

I made sure I am using the correct API key in the .env file for this project. Is it possible there is another API key saved in my system environment? How do I remove it?

It gave me clear instructions on how to test if I had one saved and how to remove it. My AutoGPT now works perfectly.

[jasonvan]

@baeol Oh, nice! That worked for me as well. I had an old key saved as an environment variable and Auto-GPT was using that instead. That explains why Auto-GPT worked inside the Docker container.

[Inspirational-boy]

_您可能_没有为 platform.openai.com 设置结算？如果您尚未设置结算，他们会为您提供一个不起作用的 API 密钥。而且 platform.openai.com 是一个单独的计费系统，而不是 chat.openai.com 如果您已经为此付费。

您的意思是使用autogpt必须要付费是吗？

[Mozartismee]

@baeol, your solution worked for me too ! The API key I was using from my system environment was outdated. Once I changed it to the new one, the AuthenticationError disappeared.

[The-Amazing-Coder]

what variable did you paste it in was it OPEN_AI_KEY

[Zhu-junwei]

@baeol Oh, nice! That worked for me as well. I had an old key saved as an environment variable and Auto-GPT was using that instead. That explains why Auto-GPT worked inside the Docker container.

Thanks. I ran into the same problem, and I did find an old API KEY in the system environment variables. But I don't know how it was set on my system, because I didn't do it manually.

[nathanfontaine2484]

Thank you so much everyone editing the environment fixed it you guys are the best!

[Mozartismee]

_您可能_没有为 platform.openai.com 设置结算？如果您尚未设置结算，他们会为您提供一个不起作用的 API 密钥。而且 platform.openai.com 是一个单独的计费系统，而不是 chat.openai.com 如果您已经为此付费。

您的意思是使用autogpt必须要付费是吗？

我想原意大概是說如果你的api已經有一個月多沒結帳，可能會導致你的api失效。另外autogpt雖然主要是基於gpt-4，但是也可以指定使用gpt-3.5

[p-i-]

Is there some way we could be improving AutoGPT to prevent this mixup?

Maybe if there is a key in the environment, and it differs from the key in the .env file, we could flag a mismatch...

[WheresPabs]

@Faisalnd and @cyberepictetus - I had an old api key that I had since deleted save in my system environment on my Mac. AutoGPT was trying to use that, not the one I had saved in my .env file. You'll have to remove it from your system before your AutoGPT will work.

I used ChatGPT4 to solve the issue by giving it the error I received in the terminal and using this prompt:

paste error message here

I made sure I am using the correct API key in the .env file for this project. Is it possible there is another API key saved in my system environment? How do I remove it?

It gave me clear instructions on how to test if I had one saved and how to remove it. My AutoGPT now works perfectly.

I tried this and it did not work for me. I checked the system environment but the OPENAI_API_KEY was not there. I still tried using the command "unset OPENAI_API_KEY" any ways no luck. I got a new api key and its the paid one too and still. There is no connection to my api key or useage. I am using Macbook ventura

[suburamach]

I am getting the following error as well. My API key information is correct in .env. The billing info is also updated.

[earlyst7]

I am getting the following error as well. My API key information is correct in .env. The billing info is also updated.

I am having the same issue where it displays Incorrect API key provided: your-ope*******-key. It's correct in .env and my billing is also correct.

[DarkDevilX001]

I am getting the following error as well. My API key information is correct in .env. The billing info is also updated.

I am having the same issue where it displays Incorrect API key provided: your-ope*******-key. It's correct in .env and my billing is also correct.

Same problem have you resolve it ?

[DarkDevilX001]

I am getting the following error as well. My API key information is correct in .env. The billing info is also updated.

I am having the same issue where it displays Incorrect API key provided: your-ope*******-key. It's correct in .env and my billing is also correct.

I find the solution for this error. I'ts probably because you deleted the .env.template instead of duplicate it and rename it in .env

I restored the .env.template and write my OpenAI key in the .env and now it's functioning for me :)

[WheresPabs]

I might have to ask open ai about my api if there is something wrong with my account because I try it on my other windows PC it still gave me the same error. I already did the whole renaming it or even duplicating it and renaming it that way. VS code can see that after renaming it. It knows that is now a python app.

[suburamach]

I am getting the following error as well. My API key information is correct in .env. The billing info is also updated.

I am having the same issue where it displays Incorrect API key provided: your-ope*******-key. It's correct in .env and my billing is also correct.

I find the solution for this error. I'ts probably because you deleted the .env.template instead of duplicate it and rename it in .env

I restored the .env.template and write my OpenAI key in the .env and now it's functioning for me :)

This didnt help for me. Did it work for anyone else?

[LavanChiang]

Don't forget to remove ## in front of the open AI API KEY in .evn

[mbdwey]

for me, it was an environment variable issue, OPENAI_API_KEY key was already set and the .env do not overwrite it and the script don't load from .env try resetting OPENAI_API_KEY=xx on console session

[ntindle]

Try and use the #tech-support channel in discord for these issues. We don’t have the capacity to help debug in GitHub issues for problems like this

[wahengchang]

@Faisalnd I just resolved this by running Auto-GPT in a new CMD window. Before this, I was trying to run it in the same CMD session I installed it in.

yes, it works for me. i saw that error message, then i upgrade to paid account on openai website, and I still seeing the same error message. i shut down my terminal, reopen a new one and it works.