SharePoint webpart settings are reset when editing tab in new MS Teams clients

[xxyziggy]

Target SharePoint environment

SharePoint Online

What SharePoint development model, framework, SDK or API is this about?

💥 SharePoint Framework

Developer environment

None

What browser(s) / client(s) have you tested

• [ ] 💥 Internet Explorer
• [X] 💥 Microsoft Edge
• [X] 💥 Google Chrome
• [ ] 💥 FireFox
• [ ] 💥 Safari
• [ ] mobile (iOS/iPadOS)
• [ ] mobile (Android)
• [ ] not applicable
• [X] other (enter in the "Additional environment details" area below)

Additional environment details

Microsoft Teams Desktop Client: Microsoft Teams version: 23320.3027.2591.1505 Client version: 49/23113028722 Last updated: 16.01.2024 Operating System: Windows 11

Microsoft Teams Web Client: Microsoft Teams version: Client version: 415/23113028722

Describe the bug / error

SharePoint webpart settings in MS Teams tab are reset when editing tab in new MS Teams clients

Steps to reproduce

1. Create a Teams app with SharePoint webpart in it, webpart must have configurable properties
2. In app manifest use

 "configurableTabs": [
        {
            "canUpdateConfiguration": true,
            "configurationUrl": "https://{teamSiteDomain}{teamSitePath}/_layouts/15/TeamsLogon.aspx?SPFX=true&dest={teamSitePath}/_layouts/15/teamshostedapp.aspx%3FopenPropertyPane=true%26teams%26componentId={{SPFX_COMPONENT_ID}}%26forceLocale={locale}",
            "scopes": ["team"],
            "context": ["channelTab"]
        }
    ],

3. Publish the app, and create a Tab in MS Teams with this webpart and confugure its properties
4. Click Tab settings
5. Popup opens, after clicking Save button webpart props panel is opened, but properties are empty and webpart state goe back to unconfigured state

Expected behavior

In old teams clients after clicking Tab settins no popup appears, webpart configuration panel opens with saved properties

[ghost]

Thank you for reporting this issue. We will be triaging your incoming issue as soon as possible.

[ruiAfonsoISEP]

This issue is also occurring in my environment with custom SPFx web part. The correct experience is functioning in the old Microsoft Teams desktop app.

[UeliSchwarz]

I observe the same behavior, settings in teams get lost on a roundtrip.

[antonkhrit]

We experience the same bug in Teams (NEW). SPFx properties are reset every time we open settings.

[shaipetel]

Just had several very unhappy customers reporting that all their settings got lost when they try to edit the tab properties. There used to be an "edit" button, now there is only "settings" and it opens a popup and deletes all properties.

Any updates on this?

[shaipetel]

I think this is a duplicate of this issue 9389

[kandharithirumalreddy]

Hi,

we have facing the same issue in New Teams. Any update?

FYI : we have upgraded the solution to SPFx 1.18.2.

Already reported here as well https://github.com/SharePoint/sp-dev-docs/issues/9389

[singingknight]

I agree that this is a very annoying bug that makes SPFX web parts unusable as Teams Tabs.

But I don't agree with the described expected behavior. I would prefer that the behavior was that when adding/updating the tab, the following should happen:

1. The dialog should appear, but with the property pane instead of just a Teams logo
2. When save was clicked then settings was saved to HostedAppConfigs and dialog dismissed
3. Then the tab should load webpart with specified properties and no property pane.

[shaipetel]

I agree that this is a very annoying bug that makes SPFX web parts unusable as Teams Tabs.

But I don't agree with the described expected behavior. I would prefer that the behavior was that when adding/updating the tab, the following should happen:

1. The dialog should appear, but with the property pane instead of just a Teams logo
2. When save was clicked then settings was saved to HostedAppConfigs and dialog dismissed
3. Then the tab should load webpart with specified properties and no property pane.

I don't think this is an acceptable behavior for all web parts.

The side panel did not block access to the web part while editing properties, and a Dialog blocks access.

Many web parts have inline-editing and WYSIWYG editing, not just using the properties panel, so if you block access in a dialog that would not be possible.

Even a simple image viewer or rich text editor web part won't work as people won't be able to type in the web part while it is in edit mode.

[kandharithirumalreddy]

Hi,

any update on this issue, when will it be fixed? will the fix be part of next release?

Now Microsoft forcing to use New Teams. So it's effecting our customers. Now It's become major issue for us.

[kandharithirumalreddy]

Hi,

any update on this issue, when will it be fixed? will the fix be part of next release?

Now Microsoft forcing to use New Teams. So it's effecting our customers. Now It's become major issue for us

[kandharithirumalreddy]

Hi,

any update on this issue, when will it be fixed? will the fix be part of next release?

Now Microsoft forcing to use New Teams. So it's effecting our customers. Now It's become major issue for us.

It's strange that no updates from the assigned persons

[kandharithirumalreddy]

Hi,

any update on this issue, when will it be fixed? will the fix be part of next release?

Now Microsoft forcing to use New Teams. So it's effecting our customers. Now It's become major issue for us

It strange that why they are unable to fix this issue. The issue is this always they are creating a new Instance for the webpart properties, instead if the maintain some kind of ID/TabUrl/WebpartInstanceId then it will update if already added.

[AJIXuMuK]

Sorry for the long delay folks. We have identified the issue and will be working with Microsoft Teams partners to fix it. Will update the thread when we have rollout ETA or other updates.

[PMcGown]

Thank you for the update, @AJIXuMuK

[SandyLT]

Thank you, @AJIXuMuK ! We (and our customers) will look forward to this fix! For us, it's especially impacting our Social Squared discussion board app, because many of our clients use it in Teams in addition to SharePoint, and Team Owners use the Settings panel for a lot of configuration.

[AJIXuMuK]

So the issue is being worked on. We are expecting the fix to be rolled out globally by mid August. Than you everyone for the patience and sorry once again for a long delay!

[PMcGown]

Thanks for the update, @AJIXuMuK . We appreciate you prioritizing this issue.

[kandharithirumalreddy]

Hi @AJIXuMuK

Any update on this fix to be rolled ?

Thanks Thirumal Reddy

[AJIXuMuK]

@kandharithirumalreddy - one of the fixes has rolled out but it is still working not ideally. We're working on additional fixes.

Good thing is - the properties are not reset anymore. Bad thing - settings pane is not always opening.

You may need to reload a tab multiple times to open the pane. See the video:

https://github.com/user-attachments/assets/26e7f69c-a3e3-47e6-bf34-03882c025038

[PMcGown]

Thanks for the update, @AJIXuMuK

[kandharithirumalreddy]

Hi @AJIXuMuK

That's great.

Thank you very much for your update.

We will try to test internally.

Thanks Thirumal Reddy

[Amey-MSFT]

Hello @xxyziggy, Thank you for bringing this issue to our attention. Could you please confirm if the issue still persists for you?

[xxyziggy]

@Amey-MSFT it's working now, thanks for the update!