quickblox-react-native-samples icon indicating copy to clipboard operation
quickblox-react-native-samples copied to clipboard

Published 20 hours ago • verified publisher icon QuickBlox

React Native--Web+App==Issues present on SDK

Open AmitAppstango opened this issue 2 years ago • 2 comments
trafficstars

  1. Sometimes chat connection issue is coming, not able find user untill I type someting ( Randomly coming, no sequence is present)
  2. White screen is coming in different scenario, like if we back or sometimes when we create group chat( Randomly coming, no sequence is present)
  3. Sometimes not able to send message chat got freezed ( Randomly coming, no sequence is present)
  4. Search area is shaking, page is going up and down.
  5. Same issues present on Group chat as well.
  6. Though we have read the messages count is still there, problems coming for some account.
  7. Sometimes we can see someone's else chat(Very few times occured this after sign up)
  8. Not able to creare group chat atfer sign up, when we click on Finish it's keep on loading ( Randomly coming, no sequence is present)

AmitAppstango avatar Jul 19 '23 10:07 AmitAppstango

Hello @AmitAppstango! Quickblox has recently created a Discord community, feel free to join! We have created thematic channels where you can ask all questions to our developers.

VladimirNybozhinsky avatar Jul 19 '23 11:07 VladimirNybozhinsky

Hello @AmitAppstango!

This is Vladimir from QuickBlox.

Please provide additional information and logs. To help us with your case we request the following points:

  1. The detailed description of the issue.

  2. When did this issue happen? Did the issue happen before or after implementing recent changes into your code?

  3. What platforms is this issue for: Android, iOS or Web?

  4. What SDK versions are you using for each platform? Please make sure that you use the latest version of React Native. Here is the link to download

  5. Is this issue intermittent or permanent?

  6. What are the steps to reproduce on our side?

  7. Did you get this issue in your code or on samples?

  8. Please try to reproduce the issue on our samples in order to understand if the issue is related to the client-side implementation or server-side performance.

  9. Please provide us with full REST + XMPP + WebRTC logs (from Xcode/ Android studio/ other) as an attachment to this ticket in .txt format. There should be QB SDKs logs from application start till request and “wrong” response (error). You can find out how to gather logs here: Gathering logs guides - QuickBlox Help Center You need to add the following information in addition: Version of QuickBlox React Native SDK. Platform where the issue is reproduced (Android, iOS, or both). Version of the platform (e.g. Android 11, iOS 13). Devices in use (e.g. Redmi 8, iPhone 12). React Native version. Information from react-native info. Information from npm list.

VladimirNybozhinsky avatar Jul 21 '23 09:07 VladimirNybozhinsky