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Published 20 hours ago • verified publisher icon PostHog

Dashboard state issues

Open MarconLP opened this issue 1 year ago • 18 comments
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Bug description

There seem to be some issues around dashboard filters.

Additional context

related:

  • https://github.com/PostHog/posthog/issues/18686
  • https://github.com/PostHog/posthog/issues/19264

https://posthoghelp.zendesk.com/agent/tickets/8866 https://posthoghelp.zendesk.com/agent/tickets/8017 https://posthoghelp.zendesk.com/agent/tickets/9304 https://posthoghelp.zendesk.com/agent/tickets/9256 https://posthoghelp.zendesk.com/agent/tickets/9338

Thank you for your bug report – we love squashing them!

MarconLP avatar Jan 16 '24 16:01 MarconLP

Happening to me too!

w4ngel avatar Jan 16 '24 17:01 w4ngel

Same here 🙋🏻‍♂️

talenodigital avatar Jan 17 '24 09:01 talenodigital

Fixed in #19812. Ping me if you are still experiencing issues.

MarconLP avatar Jan 23 '24 10:01 MarconLP

+1 https://posthoghelp.zendesk.com/agent/tickets/9819

MarconLP avatar Jan 29 '24 08:01 MarconLP

~~+1 https://posthoghelp.zendesk.com/agent/tickets/9794~~

MarconLP avatar Jan 29 '24 08:01 MarconLP

+1 https://posthoghelp.zendesk.com/agent/tickets/9765

MarconLP avatar Jan 29 '24 13:01 MarconLP

+1 https://posthoghelp.zendesk.com/agent/tickets/9822

MarconLP avatar Jan 30 '24 15:01 MarconLP

There still seems to be an issue where insights/charts are being cached and cannot get them to refresh.

If I edit an insight with "Last 24 hrs" selected and data ABC appears. Then go and do some more activities on my website and hard refresh the insights page, ABC will still appear instead of ABCD. If I then select "Last 7 Days", ABCD will appear. Then if I go back to "Last 24 hrs", it will show ABC again instead of ABCD.

I can see the activity in real time on the "Activity" screen, but can't get insights to update.

KentonParton avatar Feb 09 '24 00:02 KentonParton

Is there a way to force a refresh on an insight - no cache? Is there a way to force a refresh on an dashboard - no cache?

KentonParton avatar Feb 09 '24 00:02 KentonParton

We identified some state handling issues when it comes to viewing insights on a dashboard and moving between the dashboard and the detail view/edit mode. We try to prioritize fixing this.

webjunkie avatar Feb 15 '24 16:02 webjunkie

+1 https://posthoghelp.zendesk.com/agent/tickets/12688

MarconLP avatar Apr 19 '24 20:04 MarconLP

+1 https://posthoghelp.zendesk.com/agent/tickets/12682

MarconLP avatar Apr 19 '24 22:04 MarconLP

Is anybody here still experiencing issues?

mariusandra avatar Apr 30 '24 23:04 mariusandra

All tickets referenced here have been closed, thus closing the issue.

mariusandra avatar May 02 '24 11:05 mariusandra

https://posthoghelp.zendesk.com/agent/tickets/13115

MarconLP avatar May 03 '24 20:05 MarconLP

https://posthoghelp.zendesk.com/agent/tickets/13015

MarconLP avatar May 03 '24 22:05 MarconLP

posthoghelp.zendesk.com/agent/tickets/13015

Not a state issue, but question about shown refresh date.

webjunkie avatar May 06 '24 07:05 webjunkie

https://us.posthog.com/project/16617/dashboard/165399

MarconLP avatar May 06 '24 19:05 MarconLP