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Optional funnel steps

Open lukaszolek opened this issue 2 years ago • 3 comments
trafficstars

Is your feature request related to a problem?

I have a problem with excluding from my funnels the most important steps (purchases) due to some problems with collecting previous events (e.g. due to ad blocks on the browser).

Describe the solution you'd like

I'd like to mark some steps as optional - they would be shown as statistics, but lack of their presents would't exclude former events from the funnel.

Describe alternatives you've considered

Now I need to have separate funnel insights - one for statistical reasons to see how people convert before purchase, and second for the purchase to make sure no purchase event is left.

lukaszolek avatar Sep 05 '23 08:09 lukaszolek

+1 https://posthog.com/questions/is-there-a-way-to-make-some-steps-optional-in-a-funnel-as-long-as-conversion-step-is-reached

MarconLP avatar Oct 05 '23 16:10 MarconLP

+1 https://posthoghelp.zendesk.com/agent/tickets/10925

MarconLP avatar Feb 29 '24 17:02 MarconLP

+1 https://posthog.slack.com/archives/C0368RPHLQH/p1718823983361809

camerondeleone avatar Jun 24 '24 22:06 camerondeleone

+1 https://posthog.slack.com/archives/C07D7PW810R/p1722528045040799

camerondeleone avatar Aug 01 '24 16:08 camerondeleone

This would indeed be of great value to my team. We have wizard-like workflows in our apps, where choices you make will affect the path you end up taking towards the end goal, entering or skipping optional steps along the way.

Being able to represent this in a single funnel would be a major improvement. Optional steps not visited could be marked as skipped for those users/sessions that proceed directly to later steps in the funnel.

This is one of the few things Matomo does well.

tormodfj avatar Jan 21 '25 08:01 tormodfj

+1 for optional steps in funnels! there are product flows where some steps can simply be skipped to advance to the next step and this is currently measured as drop-off in posthog but in reality user just skipped an optional step.

aleksandra-asanin avatar Feb 26 '25 23:02 aleksandra-asanin

+1, I believe this can partially be done using Actions but it would be much better to have a real optional step feature.

carter-0 avatar Apr 11 '25 19:04 carter-0

@aspicer Do you know if there is there any movement on this? I see that optional funnel steps was included in sprint planning at the end of last year. Can we expect this to be something that will be prioritized during Q2 2025, or should we try to find workarounds?

olefredrik avatar Apr 14 '25 09:04 olefredrik

+1 https://posthoghelp.zendesk.com/agent/tickets/31030

ordehi avatar May 19 '25 18:05 ordehi

@olefredrik Yes, they are still in the works. I have most of the work done but have it currently on the backburner because of a couple more pressing issues that came up. I would look for it to come out next month!

aspicer avatar May 19 '25 19:05 aspicer

+1