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Published 20 hours ago • verified publisher icon PipedreamHQ

Zoho Desk

Open jverce opened this issue 3 years ago • 2 comments

App

Zoho Desk

Triggers

  • New Account
  • New Agent
  • New Attachment
  • New Comment
  • New Contact
  • New Message
  • New Status Change
  • New Ticket
  • Updated Ticket

Actions

  • Add Attachment
  • Add Comment
  • Create Account
  • Create Contact
  • Create Ticket
  • Send E-Mail Reply
  • Update Contact
  • Update Ticket
  • Search Ticket
  • Find Contact
  • Find or Create Contact

jverce avatar Jul 25 '22 23:07 jverce

HI @jverce can you give me more detais about theses two triggers please?

  • New Status Change
  • New Message

Not sure if both of them refers to the Tickets resources?

Thanks!

jcortes avatar Sep 13 '22 18:09 jcortes

HI @jverce can you give me more detais about theses two triggers please?

  • New Status Change
  • New Message

Not sure if both of them refers to the Tickets resources?

Thanks!

You are correct, both refer to the Ticket resource:

  • New Status Change -> the status of the ticket changes
  • New Message -> a message is added to a ticket

jverce avatar Sep 13 '22 23:09 jverce