[Components] daktela

[pipedream-component-development]

daktela

URLs

• https://customer.daktela.com/apihelp/v6/global/general-information

Polling Sources

new-account

Prompt

Emit new event when a new account is created. No props are required. The trigger captures all new accounts and returns the full details.

URLs

• https://customer.daktela.com/apihelp/v5/#/models/account

updated-ticket

Prompt

Emit new event when an existing ticket is updated. No props required. The trigger checks for any changes in ticket details and returns the updated values.

URLs

• https://customer.daktela.com/apihelp/v5/#/models/ticket

new-contact

Prompt

Emit new event when a new contact is added into the system. No props are required. The trigger captures all new contacts and returns their full details.

URLs

• https://customer.daktela.com/apihelp/v5/#/models/contact

Actions

create-account

Prompt

Creates a new account on Daktela. Optional props: 'user', 'sla', 'survey', 'name', 'title' and 'description'. prop user has async options

URLs

• https://customer.daktela.com/apihelp/v5/#/models/user
• https://customer.daktela.com/apihelp/v5/#/models/account

send-sms

Prompt

Sends an SMS from Daktela platform. Required props: Receiver's number, text content. Optional props: Sender's name.

URLs

• https://customer.daktela.com/apihelp/v6/working-with/sms-chat-activities

make-call

Prompt

Initiates a phone call via Daktela. Required props: Phone number to call. Optional props: Caller's number, calling time.

URLs

• https://customer.daktela.com/apihelp/v6/working-with/call-activities