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OpenVPN
Installation Error Every Time
Describe the bug Everytime I try to install OpenVPN I get this error "OpenVPNMSICA: tap_create_adapter: DiinstallDevice failed Error -536870397:"
To Reproduce Download and run the installer (Though, it's machine specific).
Expected behavior OpenVPN installs and run correctly.
Version information (please complete the following information):
- OS: Microsoft Windows 11 Home - 10.0.22621 Build 22621
- OpenVPN version: 2.6.5 to 2.5.9 (Tested on all the installers)
Additional context It managed to get past this point even with the error but when I tried to connect it show an error that said window did not have a tap driver.
I had previously installed OpenVPN on this computer but when I got a notification that there was an update I downloaded and ran the new installer getting this error.
In Device Manager > Network Adapters, I see a "Unknown device" getting added everytime it gets to the error and removed when it rolls back the update.
I see the same issue on Windows 11 Pro with 2.6.6 with latest updates as of today on new install of OpenVPN
can you collect logs from "Event Viewer" --> "Windows Logs" --> "Application" --> (Source: MsiInstaller)
No, no Wireguard installed, I cannot upload in here the MsiInstaller events.evtx, but see screenshot
same error try install last ver OpenVPN-2.6.10-I003-amd64.msi current ver is OpenVPN-2.5.8-I601 amd64 trying disable install driver in msi option, not help, the installer anyway try install the driver
MSI (s) (40:E0) [17:16:18:514]: Invoking remote custom action. DLL: C:\windows\Installer\MSI43A6.tmp, Entrypoint: ProcessDeferredAction
InstallTUNTAPAdapters: Creating adapter: OpenVPN Wintun Wintun
Error 2551. OpenVPNMSICA: tap_create_adapter: DiInstallDevice failed Error -536870397:
MSI (s) (40!D8) [17:16:20:707]: Product: OpenVPN 2.6.10-I003 amd64 -- Error 2551. OpenVPNMSICA: tap_create_adapter: DiInstallDevice failed Error -536870397:
CustomAction InstallTUNTAPAdapters returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 17:16:20: InstallExecute. Return value 3.
MSI (s) (40:BC) [17:16:20:727]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (40:BC) [17:16:20:728]: User policy value 'DisableRollback' is 0
looks identical, and most likely this is it #187
go to system information and check your not on an ARM64 processor if so download that version https://openvpn.net/community-downloads/ if this works please visit www.sysflex.co.uk to show appreciation and like us on Facebook https://www.facebook.com/sysflexltd/ so my boss thinks im doing a good job
